Paycom reviews

3.3

48% would recommend to a friend

(4,767 total reviews)
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Chad Richison

48% approve of CEO

46% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jun 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits offered. There are no other pros. Difficult to meet the 20 word minimum for this review. Terrible.

Cons

You'll reach a point where you will realize the money you make there does not outweigh the emotional strain this job puts on you, your friends and your family. Outside sales representatives should be given flexibility to dictate their own schedules - not micromanaged. Leadership is verbally abusive and not supportive. This company will legitimately brainwash you. So thankful I was strong enough to get out.

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Paycom Response
9y
It’s unfortunate you did not appreciate your time at Paycom. With hard work comes great rewards. During your time with us, we hope you took the opportunity to address your experience and concerns with management or utilized the third-party anonymous hotline. Your feedback will be communicated to the management team.
1.0
Mar 31, 2016

Quitting was the smartest thing I ever did

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There aren't any good reasons to work here. None of the benefits or pay are worth the unrelenting pain that was working here.

Cons

This is a company that prides itself on conformity in its employees. Don't speak up negatively about anything. Found a problem? Get someone else to report it or you'll be looked at in a bad light. Complain about the almost 20 year old patched up software that runs the most essential part of the company isn't working right and you'll get a lecture about working harder to compensate for it. This company wants to hear ideas but only ideas that make them look good. Dissent is frowned on and is a good way to be shuffled out the door after things get blamed on you. There is no improvement policy or real training. Have an issue? Better figure it out because your team lead has no clue how to guide improvement and the training department is a joke. I've seen people fired for no good reason except that they seemed to be the ones who spoke out about problems. The working environment is pretty terrible. The cubes for most departments seat six. However, they usually cram eight or more into them. I've saw twelve at once in them. This wasn't growing pains. They had empty floors in the new building they'd built. They just didn't want to bother with the relocation. So you're crammed in like sardines, you can't complain about it or anything else because you'll end up getting fired more than likely and you're working with old software and inept management. How do you cope? Most people treat it like it's an adventure, like it's noble to suffer like this and that it's for the greater good that is Paycom. They'll put on a happy face and only cry when absolutely necessary (no, I'm not exaggerating either). Me, I tried to do the same until I saw them fire eight people at once on a Friday and have them replaced with fresh faces the next Monday all blissfully unaware what awaited them. It was the last straw. I got out fast after that and have never been happier to put a job behind me. The short of it all: DO NOT WORK HERE AT ALL. It's not worth it.

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Paycom Response
10y
As a company, we are only as successful as the collective and dedicated energy of our employees. Their feedback is paramount to our success which is why we are constantly listening to our employees through internal and external surveys and we react accordingly. Not everyone is a fit at Paycom, but we certainly hope you expressed your concerns during your exit interview. As for our award-winning training program, we not only offer detailed product training for all customer-facing employees, but we also offer professional and personal courses, ensuring everyone has the ability to expand their careers and personal lives. We strongly encourage employees to submit opportunities for improvement forms regarding processes and policy changes they see that may be beneficial to the company. Due to our rapid growth, we will soon be opening a third building. We are unfamiliar with the work environment you discussed and can ensure our employees have the appropriate amount of work space. We wish you the best of luck.
1.0
Aug 7, 2015
Recommend
CEO approval
Business Outlook

Pros

- Most of my colleagues were genuinely good people. - The product is superior to ADP, Paychex and Ceridian - Work hard party hard mentality is fun...for a while.

Cons

- A 50K base is not unusual. If you think this is amazing, you just don't know any better. - Commission structure is incredibly weak. 10% of 1st year revenue is pretty darn pathetic when you consider how much recurring income Paycom receives. My biggest deal was about 130K and for that I received a little over 10K in income after taxes. - They make you write a Glassdoor reviews when you are new (hence all the awesome reviews) - Phone canvassing = calling the same people from the same list of companies in your territory twice a week for 8 hours trying to set up appointments. - Generally speaking HR Managers and payroll admins just want to avoid doing the extra work of a payroll implementation. They really don't want to meet with you. - Payroll implementations are done by minimally supported untrained sales reps with very little experience. - Attrition rate has to be close to 90%. - They will actually tell you that work life balance is for losers who don't want to succeed. - Aggressive recruiting tactics, they've got to keep up with attrition. - Middle management is a joke.

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Paycom Response
10y
We take great pride in our people and software, as such, we appreciate you telling others about our product. At Paycom, we reward hard work. Our sales reps' commission grows with their life-to-date sales, so the earning potential can be substantial. The percentage you mentioned is not indicative of successful Paycom Sales Representatives. Additionally, all employee reviews are 100% voluntary. We follow Glassdoor’s best practices and ask that employees tell others about their experience, but it is never required. We understand Paycom isn't for everyone, but we wish you the best of luck in your future endeavors.
Viewing 310 - 312 of 4,767 Reviews

Glassdoor has 5,044 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.