Pros
Smart, interesting people who are commited to helping others
Cons
Pay is stagnant, Benefits are declining, Everything is about money. How can you make a profit of $1B and then tell employees across the board that investors come first (4.5% dividend) and there isn't any left for a rasie or annual incentive plan that you performed well against. There is a total disconnect in the new re-organization. Enabling Groups (Finance, Marketing, Technology, Legal) have no accountability to the divisions they are supposed to support. Their only real function is to cut staff, out source work, implement programs that push the work back to those they are supposed to help. Throwing away huge sums of money re-branding and stupid icons. Face it - a brand is what you do, not what you say. We say a lot, but our actions say a lot more....dumb down customer service, less training, more part time, less invested people, and lower quality products.
