Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 72 reviews)); "The salary is decent, and you can work from home." ((in 67 reviews)); "The people you work with are great and friendly" ((in 38 reviews)); "The benefits are great." ((in 38 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 24 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 43 reviews)); "The training was horrible and we learned Nothing!" ((in 33 reviews)); "supervisors are overworked." ((in 13 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 12 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 12 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

975 reviews

5.0

May 9, 2024

good job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

great work culture. they really care

Cons

no cons to share for now

Percepta Response

2y

Thank you for sharing your positive experience working at Percepta. We're delighted to hear that you enjoyed the great work culture and felt cared for during your time with us. It's wonderful to know that you didn't have any cons to share. Your feedback is greatly appreciated and motivates us to continue fostering a supportive and positive work environment. Thank you again for your review, and we wish you all the best in your future endeavors.

5.0

May 7, 2024

Great place to work

Bilingual sales representative

Recommend

CEO approval

Business Outlook

Pros

Good work life balance. Monday through Friday.

Cons

None at the moment. All good.

4.0

May 5, 2024

Good

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Hybrid work arrangement (1 day on site per week)

Cons

Salary could be better but still okay.

Percepta Response

2y

Thank you for taking the time to share your feedback about your experience working at Percepta. We're glad you're satisfied with your role and the company overall. We're pleased that our hybrid work arrangement has been beneficial for you. Flexibility in work arrangements is important, and we're committed to providing options that support our employees' well-being and productivity. Regarding your comment about salary, we understand the importance of fair compensation and attractive employee benefits. We continually review our compensation packages to ensure they remain competitive. Thank you for your dedication and commitment to Percepta over the past six years. Your contributions are valued, and we're grateful to have you on our team. If you have any further feedback or suggestions, please feel free to share them with us. We're here to listen and make the necessary adjustments to enhance your experience as an employee.

Viewing 202 - 204 of 975 Reviews

Top companies for "Compensation and Benefits" near you

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Spectrum

3.8★Compensation & Benefits

Foundever

3.7★Compensation & Benefits

Jobs at Percepta

Customer Care Representative I Marketing

Electric Vehicle Customer Experience Specialist

Customer Service Representative

Customer Care Representative

Customer Care Representative

Percepta

Percepta reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

good job

Great place to work

Good

Top companies for "Compensation and Benefits" near you

Jobs at Percepta

Percepta reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Percepta reviews FAQs

Jobs at Percepta