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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (974 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      974 reviews
      5.0
      Apr 20, 2024

      If you need a job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It can become a career path

      Cons

      Training classes too large and noisy

      avatar
      Percepta Response
      2y
      Thank you for taking the time to share your thoughts on your experience working at Percepta. We truly value your feedback as it helps us identify areas where we can improve and better support our employees. We're glad to hear that you see potential for a long-term career path at Percepta. Providing opportunities for growth and advancement is a priority for us, and we're committed to supporting our employees in achieving their professional goals. Regarding your concerns about training classes being too large and noisy, we understand the importance of providing a conducive learning environment for our employees. We will take your feedback into consideration as we review and improve our training programs to ensure that they are both effective and comfortable for all participants. Your feedback is invaluable to us, and we appreciate your honesty and openness in sharing your experiences. If you have any further suggestions or concerns, please don't hesitate to reach out to us directly. We're here to listen and work together to make Percepta an even better place to work. Thank you again for being a part of the Percepta team.
      1.0
      Apr 16, 2024

      DO NOT expect to make this a career

      Zone manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the best co-workers I have EVER had in the SDR/RSS. The ability to travel to different areas of the country. Employee discount plans for vehicles.

      Cons

      When the SDR/RSS department was eliminated and moved to Ford of Mexico, 98+ employees were told that Percepta would help those that were affected find other employment within the company and that we would be priority over other applicants because of what was happening to us. THIS WAS A LIE!! Their talent acquisition team is HORRIBLE with all communications. Many of us wanted to stay with Percepta, but with the positions that were available and those that were able to interview, were only offered entry level jobs @ $18.43 per hour, not even close to the average salary that we were making, and not even taking into consideration the skill set that we all carry. DO NOT APPLY, your program will likely end also.

      avatar
      Percepta Response
      2y
      Thank you for sharing your feedback about your experience at Percepta. We recognize the profound impact this has on each individual who has dedicated so much of themselves to our collective success. In these times of transition, our focus is always on supporting our team. We are committed to retaining as many of our impacted employees as possible and are actively working to assist them in finding new roles within Percepta that align with their skills and interests. Additionally, we hosted informational sessions and LinkedIn Best Practices to provide guidance and information about external opportunities, including those available through government agencies and local businesses. Please know that our priority remains firmly centered on the well-being and future success of our team members during this period of change. If you would like to discuss this further, please contact us at percepta.hr@percepta.com.
      4.0
      Apr 14, 2024

      My current job

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunity Team players Friendly staff

      Cons

      A lot of work load No proper training

      avatar
      Percepta Response
      2y
      Thank you for taking the time to share your experiences as a Customer Service Representative at Percepta. We greatly appreciate your feedback. We are thrilled to hear that you see great opportunities at Percepta and have found your colleagues to be supportive team players. Building a positive and collaborative work environment is one of our top priorities, and it's encouraging to know that you feel supported by your peers. We recognize that maintaining a healthy balance between workload and resources is crucial for our employees' well-being and productivity. Additionally, providing comprehensive training is essential for success in any role, and we apologize if you feel that your training experience has been lacking. Your feedback helps us identify areas for improvement, and we appreciate your honesty and openness. If you have any further suggestions or concerns, please reach out to us at percepta.hr@percepta.com.
      Viewing 205 - 207 of 974 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,039 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.