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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (977 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      977 reviews
      3.0
      Jan 13, 2025

      Typical call center

      Fordpass guide
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly co workers Ford discounts

      Cons

      No bonuses, small raises, constant changes, not a lot of room for growth

      avatar
      Percepta Response
      1y
      Thank you for sharing your feedback. We’re glad to hear you value the friendly environment and enjoy the dealer discounts. While we understand your concerns, we’d like to highlight that there are opportunities to grow within Percepta through programs like Percepta College, The Big Gig, and performance-based initiatives that allow employees to earn more. Additionally, our Perci Perks rewards program is a great way to recognize and celebrate your contributions. If you’d like to share more about your experience or have suggestions, we’d love to hear from you at percepta.hr@percepta.com. Thank you for being part of the Percepta team!
      1.0
      Jan 7, 2025

      Toxic senior leadership, low pay & lack of care

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good medical benefits Employee recognition program If your direct manager is a good one, you will stay longer than you should for what they pay you. Most of the people who work here are hard-working, caring individuals.

      Cons

      You will never be paid what you are worth. The big salaries and bonuses are spread out among the top tiers of leadership. The decision makers at the top have driven away top talent or found a way to reorganize and eliminate great people, leaving the company running on such a lean budget that those who stayed are working twice as hard with outdated software and no support resources. The people are a transaction with this company, there is no human touch or people first approach...it's all about the bottom line. Keep your resume up to date if you work here, and always be looking for other jobs because nobody's job is safe.

      avatar
      Percepta Response
      1y
      Thank you for sharing your feedback. We’re glad to hear you appreciated some aspects of your time at Percepta, including our benefits and recognition programs. We’re sorry that other parts of your experience didn’t meet expectations, and we value the honest perspective you’ve shared. We’re committed to continuously improving and fostering a positive environment for all employees. If you’d like to share more, please don’t hesitate to reach out at percepta.hr@percepta.com. Thank you for your contributions during your time with us, and we wish you all the best moving forward.
      1.0
      Dec 30, 2024

      Great training, horrible compensation

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training, team environment, decent management

      Cons

      Pay, benefits, PTO, they make you restart training if you leave the company and come back. Will not pay for paid holidays if you have any inconsistencies in time card the day before or after the paid holiday.

      avatar
      Percepta Response
      1y
      Thank you for your feedback. We’re glad to hear you valued the training, team environment, and management during your time with us. While we strive to offer benefits and compensation that are competitive in the market, we understand there’s always room to improve. We’d love to learn more about your experience so we can continue to grow and make meaningful changes. If you’d like to share more, please reach out to us at percepta.hr@percepta.com. Thank you for your contributions over the years, and we wish you all the best moving forward.
      Viewing 289 - 291 of 977 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,042 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.