Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      PerfectServe

      Engaged Employer

      PerfectServe reviews

      4.4

      91% would recommend to a friend

      (286 total reviews)
      avatar

      Guillaume Castel

      98% approve of CEO

      93% positive business outlook

      Ratings by category

      4.7

      Culture & values

      4.5

      Diversity & inclusion

      4.5

      Work/Life balance

      4.5

      Career opportunities

      4.4

      Senior management

      4.0

      Compensation and benefits

      PerfectServe has an employee rating of 4.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      286 reviews
      1.0
      Oct 27, 2022

      Get ready to be undervalued and become filled with anxiety

      Business specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The relationships you build with the people that are in the trenches with you are extremely strong and valuable. You get a decent amount of days off per year due to observing Canadian holidays and American holidays.

      Cons

      - There is one leader and what she says goes. - There is no backbone on the management team. - There is no such thing as celebrating wins. " We celebrate wins for the same amount of time an ice sculpture is outside in 100 degree heat". - No such thing as appreciating the work that is done. - Management speaks down to you instead of building confidence. - There are a lot of empty promises made by management which leads to them not being trust worthy, miscommunications, and toxic relationships. - There is no such thing as an annual retention bonus so there is a revolving door or employees leaving month over month. - Leadership micromanages every task you complete each day. - There is no diversity. - Management will throw random meetings on your calendar without reason and not inform you of the reason. - Management will make you feel like you are not good at your job and not doing well enough. "I can take someone off the street and they'll do a better job than you" - No matter what you accomplish it will never be enough. - There is no work life balance. - There is no ability to grow with the company the way it is structured. You can make more money and learn more in a different company so do not waste your time here.

      avatar
      PerfectServe Response
      3y
      Thanks for taking time to leave this feedback, and thanks for the time you spent with us. Without addressing every point specifically, we'll just say that we don't agree with everything you've written here. Our business development team is a well-oiled machine that generates some pretty amazing results year after year, but we also know that the business specialist role is not an ideal fit for every candidate, and that's okay. It's a great team with strong leaders—including several who have advanced to leadership positions after starting as BDRs—and they know exactly what they need from their people to succeed. They're nothing if not honest and fair. We're sorry this wasn't a good match, but building a career is all about finding the right niche. We wish you the best of luck in the future!
      3.0
      Sep 9, 2016

      Pretty Good Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love what they stand for and their product, Pretty good working environment

      Cons

      No annual raises for hard working, boss micromanages

      1.0
      Feb 1, 2016

      C-Suite Issues

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked for this company when there were only about 70 employees, and watched it grow to over 200 before I left. The small company mentality was great, as they treated their employees with respect, held holiday parties for them, paid them a year-end bonus, and fed them every month to celebrate the month's birthdays. That was when it was a fun company to work for, but after the C-Suite shuffle came along, all that quickly disappeared.

      Cons

      Executives like to give lots of orders and claim what they are doing is good for the company and the employees, but that isn't always the case. The company that it is now just isn't a good place anymore. Lots of manipulation of surveys makes things seem better than what they really are - the execs really know how to play the numbers game. The truth of the matter is that the way employees are being treated, there is more disengagement than ever. Better heed those warnings in the surveys!

      Viewing 31 - 33 of 286 Reviews
      Related searches: PerfectServe jobs | PerfectServe salaries | PerfectServe benefits | PerfectServe interviews
      ReviewsPerfectServe reviews

      Glassdoor has 291 PerfectServe reviews submitted anonymously by PerfectServe employees. Read employee reviews and ratings on Glassdoor to decide if PerfectServe is right for you.