Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"The culture I believed at this time was great." ((in 26 reviews)); "Great people and environment" ((in 24 reviews)); "Great work life balance" ((in 15 reviews)); "If you are needed you get flexibility and decent pay." ((in 12 reviews)); "collaborative environment, work from home" ((in 12 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 12 reviews)); "There is very little career path discussion and growth opportunities and it doesn't seem like management is interested in discussing personal growth." ((in 4 reviews)); "some managers afraid of change" ((in 3 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.4

91% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

288 reviews

4.0

Nov 21, 2022

Overall Okay to Good Place to Work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Very flexible hours and rarely work long hours A lot of holidays off Half day Fridays in summer Pay is good

Cons

Seeming reluctance to invest in their products, especially in the tech space. It seems like for every 2 people that leave we hire one replacement. While still expecting the products to be maintained and new features to be developed. Benefits are okay, but not good Rarely ever see or talk to my manager (couple times in a year), although some might see that as a pro No career/promotion plan or any real feedback about my role. Lots of tech debt and no real plan to timeline to do anything about it

PerfectServe Response

3y

Thank you for your feedback. We like your apartment analogy. Senior leaders are constantly discussing what's the right balance between innovation (the new floors) and stability (enhancing the foundation). Our customer need and expect both. In 2022, we believe we made some really good progress in both areas. As we head into 2023, we know our tech leaders are having a lot of the same discussions, and we're confident we will land on the right balance. - PerfectServe PeopleOps Team

5.0

Nov 16, 2022

Challenging but rewarding

Clinical integration analyst

Recommend

CEO approval

Business Outlook

Pros

The product makes a difference in patient care and there are opportunities to work with a lot of cool tech.

Cons

It's extremely hectic and priorities shift a lot. It can be very difficult to stay on top of everything that's going on and deliver to the customer.

PerfectServe Response

3y

Thank you for your feedback. We recognize the company is juggling a lot of initiatives. We are planning to implement a new OKR (objectives and key results) program in 2023 aimed on creating better focus and alignment across the organization. And, thanks for the advice on continuing our efforts on employee engagement and knowledge sharing. We believe we have made some good progress in these areas, but we have more work to do. - PeopleOps Team

5.0

Nov 10, 2022

No workplace is perfect, but pretty close.

Customer success advisor

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance, supportive management, opportunity to explore various technology related career paths, PTO plan is amazing.

Cons

Grew a little too fast making growth related change disorganized/chaotic. Definitely feel like this was recognized and is being addressed currently and hope that there are some lessons learned to ease future growth related change.

PerfectServe Response

3y

Thank you for your feedback. We agree with it. Our growth has created some growing pains, but we believe we have the right plans in place to address them. We love your comment about "helping employees be their best self." We all need to strive to make this happen. -PeopleOps Team

Viewing 103 - 105 of 288 Reviews

Jobs at PerfectServe

Support Center Shift Supervisor - US Remote

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote

Project Manager - US Remote

Manager, Project Management Office - US Remote

PerfectServe

PerfectServe reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Overall Okay to Good Place to Work

Challenging but rewarding

No workplace is perfect, but pretty close.

Jobs at PerfectServe

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