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      PetSmart

      Engaged Employer

      PetSmart reviews

      3.1

      37% would recommend to a friend

      (10,811 total reviews)
      avatar

      Ken Hicks

      23% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      11K reviews
      2.0
      Mar 16, 2017

      Observation

      Early morning stocker
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a company, PetSmart is incredibly charitable in its' commitment to helping animals.

      Cons

      As a company, PetSmart is Not charitable or helpful to its' employees. From the very day I started working as a stocker, I was promised full-time status. I was to be replacing a fellow employee who was leaving. I received, on average, between 30 and 40 hours per week. This, for maybe 3 months. Then they started hiring part-time help. My hours were cut so severely, it wasn't worth the drive to work.

      3.0
      Mar 7, 2017

      Good company but changing

      Pet care associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and they are moving back to better training, you get to interact with animals all day

      Cons

      At this point training depends on your store team. If you're lucky enough to get full time(only management now to my knowledge) you MUST have open availability. Non-negoitable, I've had associates I've worked with for 10+ years fired over it. With the new owners, they are still finding their footing with P&Ps. Otherwise, I would recommend. Wouldn't have stayed as long as I have and I have life long friends because of it.

      Viewing 331 - 333 of 10,811 Reviews
      Related searches: PetSmart jobs | PetSmart salaries | PetSmart benefits | PetSmart interviews
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      Glassdoor has 11,076 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.