Is PetSmart a good company to work for as a Support Manager (Associate Lead With Keys)?

Support Manager (Associate Lead With Keys) professionals working at PetSmart have rated their employer with 3.1 out of 5 stars in 101 Glassdoor reviews. This is an average score with the overall rating of PetSmart employees being 3.1 out of 5 stars. Search open Support Manager (Associate Lead With Keys) Jobs at PetSmart now and start preparing for your job interview by browsing frequently asked Support Manager (Associate Lead With Keys) interview questions at PetSmart .

Does PetSmart pay Support Manager (Associate Lead With Keys) employees well?

Support Manager (Associate Lead With Keys) professionals rate their compensation and benefits at PetSmart with 3.1 out of 5 stars based on 101 anonymously submitted employee reviews. This is 6.7% better than the company average rating for salary and benefits. Find out more about Support Manager (Associate Lead With Keys) salaries at PetSmart.

What are the top reviewed jobs at PetSmart?

Pet Care Associate (648) , Cashier (625) , Pet Care Specialist (398) , Dog Groomer (371) , Sales Associate (334) , Sales Associate/Cashier (328) , Dog Bather (272) , Pet Stylist (257) , Associate (216) , Store Manager (173) , Petcare Associate (167) , Customer Engagement Leader (139) , Store Leader (136) , Professional Bather (120) , Dog Trainer (112)

What are the pros of working at PetSmart according to real employee reviews?

"Great coworkers and fun working with animals" ((in 542 reviews)); "the people i work with everyday are great and that’s what it’s all about" ((in 451 reviews)); "Good benefits and 401k." ((in 385 reviews)); "Hours are Flexible for those who are able to communicate with management in a timely fashion." ((in 251 reviews)); "Good work environment and people" ((in 151 reviews))

What are the cons of working at PetSmart according to real employee reviews?

"Poor management and a heavy push on sales over wether or not the pet actually needed extra packages" ((in 959 reviews)); "Low pay to hire people in creates a high turnover and constant hiring for management." ((in 765 reviews)); "Some of the managers don't exactly start out warm and friendly to new employees." ((in 457 reviews)); "No training for the associates and built off of such efficiency you cannot train or even spend time developing them." ((in 203 reviews)); "Horrible store managers" ((in 96 reviews))

Skip to content Skip to footer

Notifications

PetSmart

PetSmart Support Manager (Associate Lead With Keys) reviews

3.1

41% would recommend to a friend

(101 total reviews)

Ken Hicks

66% approve of CEO

41% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

2.5

Work/Life balance

Support Manager (Associate Lead With Keys) employees have rated PetSmart with 3.1 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Support Manager (Associate Lead With Keys) professionals have a good working experience there. PetSmart is rated in line with the average (within 1 standard deviation) by Support Manager (Associate Lead With Keys) professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

2.0

Mar 19, 2021

Last Resort

Associate lead with keys

Recommend

CEO approval

Business Outlook

Pros

- Working with animals - Can make the animals living conditions better

Cons

- Overworked and underpaid - Always understaffed - Management treats employees like... well, dogs - Only 1 POC employee in the whole store - store policy requires the bare minimum, if that, of pet husbandry - Often Schedule outside of availability - Get mad at you for requesting off no matter how in advance it is - They either over schedule you, or give you very few hours.

3.0

Mar 16, 2021

Fairly easy job

Associate lead with keys

Recommend

CEO approval

Business Outlook

Pros

Great people and easy hours

Cons

Communication with upper management was difficult.

3.0

Mar 3, 2021

It was a good first job.

Associate lead with keys

Recommend

CEO approval

Business Outlook

Pros

I enjoyed working with all the animals.

Cons

They never fire their employees. They just take away your hours until you decide to leave on your own.

Viewing 85 - 87 of 101 Reviews

Jobs at PetSmart

Retail Store Manager (PR)

Retail Store Manager (PR)

Retail Store Manager (PR)

Retail Store Manager (PR)

Retail Store Manager (PR)

PetSmart reviews FAQs

PetSmart reviews PetSmart Support Manager (Associate Lead With Keys) reviews

PetSmart

PetSmart Support Manager (Associate Lead With Keys) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Last Resort

Fairly easy job

It was a good first job.

Jobs at PetSmart

PetSmart reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at PetSmart

PetSmart reviews FAQs