PetSmart reviews

3.1

37% would recommend to a friend

(10,784 total reviews)
avatar

Ken Hicks

25% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
2.0
Jan 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Great for Pet-Lovers Benefits much better than other retailers Bonus potential decent good discount and other perks at vet, grooming, etc

Cons

Need to build a bench to fill potential open positions. There are a lot of temporary or acting positions.

2.0
Oct 7, 2009

good money poor environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay for top positions in and out of stores. Always stay busy throughout the day even on weekdays. Good place to work if you own a lot of Pets.

Cons

Be at work on your scheduled shift or don't work here. Have no flexability in schedules. No personal incite is allowed. Personal life is now second to work life.

Viewing 10774 - 10776 of 10,784 Reviews

Glassdoor has 11,047 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.