PetSmart Support Manager (Associate Lead With Keys) reviews

Burn out fast (less than a year) Enough toxicity in 1 store to fill the entire city it operates in False bravado among co workers (cognitive dissonance) If they don’t like you they’ll punish you through the schedule until you quit Make promises that they don’t intend to keep The entire experience was a crock When you finally burn out from the bad environment and rude customers they’ll ostracize you and throw you in the dumpster because now you’re useless or a broken cog. They absolutely don’t care about you or the animals - the business comes first. Lots of pretentious co workers that think they know everything that have been there for 5 or more years - which is exactly where the toxicity comes from. People that should have been fired years ago are still there and will remain there long after you leave. Nothing will ever change so I left. There’s TONS of favoritism and nepotism it will take you back to Roman times. There’s nothing modern or progressive about PetSmart. The uneducated work here.

- Company constantly cuts hours - Management makes or breaks a place* - *Treated unfairly if you aren't management's favorite - You won't get the hours you request - ALK isn't even a leader, you're essentially the errand person