Petco reviews

3.0

36% would recommend to a friend

(6,865 total reviews)
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Joel D. Anderson

33% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Nov 19, 2008
Recommend
CEO approval
Business Outlook

Pros

You do get animal care experience by working at PETCO. Also, my general manager is very good about scheduling my work schedule around my college courses.

Cons

Politics. I've also noticed that since PETCO has cut payroll and "right sized" the amount of animals in the store, the animals in the store no longer come first. Instead of taking care of all the animals once a week they now get taken care of once the enclosures look like crap or they smell really bad.

1.0
Nov 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Contact with animals.Pet owners are great.Great selection of products

Cons

District Managers take credit when things are going well and blame managers when metrics are NOT happening.Support from Human Resources regarding management concerns are ignored. Regional H.R Director has own agenda. District Managers are not trustworthy. Payroll is not sufficient to provide animals with proper care.Managers hope for warnings about impending corporate visits.Petco uses a band-aid approach to run stores.Store standards are NOT consistent throughout company. Too many rollouts and planogram changes.Never enough product to support advertised sales.

1.0
Nov 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Entry level job. As a temporary job for high school students looking to make some summer money, this would be an okay place to look.

Cons

Any expertise in the animal field is completely overlooked - employees are 'trained' to Petco standards which are completely inadequate. Store focus becomes product oriented, not enough hours are provided to complete animal care, specialists are constantly working the register or stocking shelves, and the animal care SUFFERS. When senior management is notified of these issues (repeatedly), promises are made, but zero action is taken. Constant changes to planogram and store layout demand time and attention, and ultimately frustrate both the employees (who have to reorganize) and the customers (who can no longer find the products they're used to purchasing). High turnover rate due to emotional exhaustion.

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Glassdoor has 7,244 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.