Petco reviews

3.0

35% would recommend to a friend

(6,865 total reviews)
avatar

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Feb 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent. 401k match up to 6%. Paid time off increases by 5 days after 10 years. You do get to see and play with cute dogs!

Cons

Upper management was better under previous CEO, Jim Myers. Jim cared about his staff from cashiers all the way up the ladder. Once he retired and new CEO took over, he replaced upper management and all they care about is they care about is themselves. Petco’s tagline used to be “Animals come first.” Not so much anymore. They pretend animals come first but they don’t.

2.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Bring Pets to work. Coworkers are awesome. Occasional community activities with partners. Flexible schedule. Decent vacation time. Casual work attire.

Cons

Upper management is a joke. They lie, gossip, threaten and proactively work to alienate their best workers if you don't fit their "mold". You can forget about about any help, assistance or training. They don't encourage you to better yourself. They would much rather you be a mindless, accommodating robot to do anything and everything at their beckon will. New ideas or concepts are immediately shot down if you don't have "Sr" before your title or "Manager, Director, VP" after it. They expect you to have ridiculous standards met and if you don't you are berated and dressed down until you can't stand it anymore and end up quitting. Raises are even more of a joke. You might as well go searching for pennies in the parking lot because that'll be what you get. Also, don't expect any promotions from within the team. Management never thinks you're good enough, regardless of your talents or years with the company. Pretty much overall this is a horrible company to work for, especially if you want to make something of yourself. You'll never go anywhere or learn anything new unless you know somebody who knows somebody. Talent and dedication will get you nowhere.

4.0
Dec 24, 2016

My manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I normally don't like to work for female management, but the woman I work with now is great.

Cons

Constant cutting of hours, company needs to understand that you have to spend money to make money and keep customers happy... The customer doesn't understand when you only have 3 people in a store because of payroll.

Viewing 88 - 90 of 6,865 Reviews

Glassdoor has 7,245 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.