Petco reviews

3.0

35% would recommend to a friend

(6,865 total reviews)
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Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Sep 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Getting to know my clients and their pups

Cons

Recent pay change has taken money out of my pocket. Went from commission to hourly plus "incentive". Apparently I am TOO productive so I'm being financially punished for that. Constantly threatened with "immediate termination" for not filling policies (I'm supposed to drag a 15 year old blind and deaf dog across the floor instead of picking them up) yet other employees do whatever they want without so much as a slap on the wrist.

3.0
Mar 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, friendly coworkers, passion for animals. Growing company...but we have the blind leading the blind as everyday there is a new plan....

Cons

Too many changes too quickly. You cant change everything every year. Think through the things you want to change instead of just throwing ideas out there in hopes they will work. After reviewing other peoples reviews I see that almost everyone at store level agrees that there isnt enough time in the day to do what is expected. Listen to the people that are making the money for the company...not everything goes as you see it in your perfect little world. Some weeks people just need a little guidance others the customers need you to hold their hand through the entire store. You cant do that and help everyone with only the payroll to have a cashier and a manager.

1.0
May 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Working with pets and people

Cons

Unethical Management. After working with Petco for a little over a year, I was terminated due to a felony conviction that is over 10 years old. My performance reviews were outstanding. In fact my criminal record only became an issue because of an application that I filled out in connection with a promotion for which I was recommended. Management at the store and my customers were all more than happy with my performance. I gave Petco permission to do a background check when I was hired but they never did one until I applied for the promotion. I never lied about nor attempted to hide my criminal past. Petco would have known about the background all along if the background check that they asked permission to do was done. I did my time for the conviction long ago. Apparently I paid my debt to society but that is somehow not enough for Petco. I was suspended for about a week with no pay or compensation then terminated with no severance pay.

Viewing 91 - 93 of 6,865 Reviews

Glassdoor has 7,245 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.