Petco reviews

3.0

35% would recommend to a friend

(6,865 total reviews)
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Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
May 16, 2020

Corporate Thinks GM's are Stupid

Recommend
CEO approval
Business Outlook

Pros

Nothing any more. Use to be a great culture.

Cons

Corp likes to lead you to believe that you are the owner of your store. Manage all 4 walls, but they take away valuable reports and data that allows us to see our trends. They killed the bonus system by having you exceed industry standards on growth to get a minimum payout. They lead you to believe that the company is people driven, but it's not, it's just another profit driven company that doesn't care. They furloughed the two most important positions in the company stating they are not needed with limited customer interactions, yet we are exceeding last years sales, during reduced hours and payroll. They are literally working the remaining employees to death during COVID and as a reward they deny us our merit raises.

2.0
May 2, 2020
Recommend
CEO approval
Business Outlook

Pros

I work with some amazing people. I get to hang out with cute animals all day and pet other people’s dogs. I get to help pet owners be better pet owners.

Cons

Corporate is a joke, lack of leadership, lack of response to the needs of store partners during this pandemic, lower earning stores are treated like crap, hr isn’t even available right now!! During a pandemic.... when people have questions.... training was terrible, customers are abusive, pay sucks.

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Petco Response
6y
Thank you for your review. We do our best to adapt to changes in the business and we appreciate your honest feedback. We’re doing everything we can to take good care of both the pets in our communities and our own Petco partners. We're constantly looking for ways to improve and move the company forward and we'll certainly keep this in mind. If you experienced a situation that violated our Code of Ethics and Conduct, please contact the Petco Hotline at 1-888-736-9834 or http://petcohotline.com/.
3.0
Nov 5, 2019

Listen to your people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping find solutions for the pet and the pet parent

Cons

Constant negative vibes. Listen to the people that work for you without them feeling like they are going to get fired every week. The culture is not changing for the positive at store level. In fact, it seems like it is getting worse. The threatening undertones every day can sometimes feel overwhelming.

Viewing 100 - 102 of 6,865 Reviews

Glassdoor has 7,245 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.