Petco reviews

3.0

35% would recommend to a friend

(6,871 total reviews)
avatar

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,871 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Aug 1, 2018

Miserable

Recommend
CEO approval
Business Outlook

Pros

Employee discount is very handy especially if you're a pet owner. They also have monthly 50% off sales for employees only...very cool!

Cons

The management is so terrible....I would sit and cry in my car daily before the start of my shift. Leaving this job was like getting a new lease on life.

1.0
Jul 19, 2018

Proceed with caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pets at work Decent campus Full service cafeteria on site

Cons

Poor leadership No clearly defined company strategy or direction Company reorganization every 6 months Office isn't cleaned/maintained well enough for the amount of people and pets Top-heavy organization (too many leaders and not enough doers) Lot of jobs/departments being outsourced Lack of training Terrible systems

1.0
Feb 12, 2018

On the edge of ruin

Recommend
CEO approval
Business Outlook

Pros

Partnerships with animal adoption groups.

Cons

The appallingly poor management of the company after being bought out by an equity firm a couple years ago is driving the business into the ground. Turnover is staggering and morale from the top on down is in the toilet. You're expected to do 12 hours of work in an 8 hour shift with just 2 other employees in the store to help you. Pay isn't even close to fair with some store leaders or general store managers starting out at $37,000 while others get $55,000 or more owing to how desperate upper management is to hire somebody and not based on qualifications or work background. Cashiers start at $8-9.00 max without exception and don't receive but a 20-30 cent raise once a year if they're lucky. They've began using weekly scorecards that track every little piece of the business and are firing employees who can't sell dog training and hit sales goals for services. This company will likely be bankrupt in the next few years and will have to close many stores.

Viewing 154 - 156 of 6,871 Reviews

Glassdoor has 7,251 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.