Petsense reviews

2.9

35% would recommend to a friend

(280 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Petsense has an employee rating of 2.9 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

280 reviews
4.0
Jan 28, 2025

Grooming

Recommend
CEO approval
Business Outlook

Pros

health, vision, dental, 401k and other benefits. 50% commission on haircuts and mini-grooms with potential to be promoted to 55% if you meet certain sales goals. good place to work if you have good management that supports the grooming team

Cons

very low pay for bathers. baths are 30% commission unless you have a certain number of dollars in add-ons. training is done through an online school when it would be more efficient and cost-effective to pay salon managers to do it. they have an in-house scheduling system that is super buggy and constantly deletes important client information like notes, rabies expiration dates, phone numbers, which leads to clients getting upset most of the time

4.0
Jan 25, 2025

Love Life Out Here

Recommend
CEO approval
Business Outlook

Pros

Small, customer service focusing company thats looking to grow. Roll out of new (to company) technologies to help with operational processes.

Cons

Tight payroll. Merchandising strategies often fail. Stores often pile up with clearance merchandise with no exit strategy or markdown cadence. There seems to be a lot of turn over at the corporate level.

2.0
Dec 21, 2024

Title

Recommend
CEO approval
Business Outlook

Pros

Interact with pet lovers daily

Cons

Higher management, tsc buyout, unclear expectations

Viewing 16 - 18 of 280 Reviews

Glassdoor has 285 Petsense reviews submitted anonymously by Petsense employees. Read employee reviews and ratings on Glassdoor to decide if Petsense is right for you.