Phoenix Zoo reviews

3.8

71% would recommend to a friend

(74 total reviews)

Norberto J. (Bert) Castro

70% approve of CEO

45% positive business outlook

Phoenix Zoo has an employee rating of 3.8 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Zoo employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

74 reviews
2.0
Sep 12, 2017

Concessions Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool employees. Free access to zoo. Discounted price on food.

Cons

Management is an absolute mess.

4.0
Apr 28, 2017

Guest Services Ambassador

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free admission to the zoo for yourself and 3 guests 3 years and older Free petting and feeding the stingrays, feeding the giraffes, and other venues 35% off in gift store and food vendors most employees are happy and friendly

Cons

Angry and rude guests huge variations in hours per week scheduled and no guarantee of more than one shift per week of 4 hours inconsistent management decisions on policy

4.0
Apr 19, 2017

Holds People Accountable

Recommend
CEO approval
Business Outlook

Pros

After being a diet tech for three years I could not say enough good things about my team or my management staff. They both try hard to make the work environment cohesive and efficient. My management staff has even gone out of the way to encourage multiple employees to seek experience in other departments within the zoo through volunteering. Hard work is rewarded often and through recognition and the added trust of new responsibilities. The job is also a great way to network with other zoo staff to learn more about the animal collection. My manager has always made a point to work with everyone to accommodate time off requests, volunteer requests, and shift requests as best as possible.

Cons

The environment can be high stress and some people are not able to adapt and overcome which will greatly hinder their ability to work well withing the kitchen. It is close quarters so if one person decides to not communicate or work with the group it affects the morale and work load of everyone else having to pick up the slack.

Viewing 43 - 45 of 74 Reviews

Glassdoor has 77 Phoenix Zoo reviews submitted anonymously by Phoenix Zoo employees. Read employee reviews and ratings on Glassdoor to decide if Phoenix Zoo is right for you.