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Phoenix Zoo

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Phoenix Zoo reviews

3.8

71% would recommend to a friend

(74 total reviews)

Norberto J. (Bert) Castro

70% approve of CEO

45% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.5

Work/Life balance

3.2

Senior management

3.2

Career opportunities

3.0

Compensation and benefits

Phoenix Zoo has an employee rating of 3.8 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Zoo employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

74 reviews
4.0
Mar 27, 2015

Excellent Part-Time or Side Job

Guest service ambassador
Recommend
CEO approval
Business Outlook

Pros

Very flexible hours and easy shift-trading support, supportive work environment, amazing employee perks, employees really care about the wildlife and conservation, non-profit feel, amazingly welcoming coworkers and management, many internal-only opportunities to volunteer and interact with animals, many opportunities to switch between departments.

Cons

Low starting pay but recently introduced experience-based pay raises, turn-over rate is very high ( >75 workers on-season, <20 workers off-season, with 2 of these cycles a year), inter-coworker drama sometimes got way too out of hand, moving up within the department is virtually impossible.

4.0
Oct 2, 2014

Priceless Experience

Guest service ambassador
Recommend
CEO approval
Business Outlook

Pros

Wonderful work environment, coolest employer, great workplace perks, all employees love wildlife and educating the public about conservation, preferential hiring of internal applicants, personal growth, non-profit idealism

Cons

Low pay, inconsistent hours, highly competitive for permanent positions (majority of employees are hired as seasonal), sometimes favoritism by management is an issue , very few full time positions

3.0
May 24, 2013

Phoenix Zoo

Curator
Recommend
CEO approval
Business Outlook

Pros

Great outdoor work with people, plants and animals. Very inclusive of the employees when making their planning efforts. Competitive salaries and benefits. Very community based.

Cons

Its a service industry and it is easy to be confused by all the talk on conservation. If you put conservation work on a "effectiveness for the dollar" scale, zoos would not rank very high. Your job is to bring in the visitors and make them happy. Keeping animals in captivity is a hard sell for any thinking, feeling person.

Viewing 70 - 72 of 74 Reviews
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ReviewsPhoenix Zoo reviews

Glassdoor has 77 Phoenix Zoo reviews submitted anonymously by Phoenix Zoo employees. Read employee reviews and ratings on Glassdoor to decide if Phoenix Zoo is right for you.