Phoenix Zoo reviews

3.8

71% would recommend to a friend

(74 total reviews)

Norberto J. (Bert) Castro

70% approve of CEO

45% positive business outlook

Phoenix Zoo has an employee rating of 3.8 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Zoo employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

74 reviews
1.0
Jan 14, 2025

Lowest pay I've received

Recommend
CEO approval
Business Outlook

Pros

I enjoyed the animals that I worked with

Cons

Management condones extreme bullying and tries to sweep it under the rug. They told me not to go to HR, which isn't exactly legal. I had to tell them that I was speaking to a lawyer to get the well documented harassment to stop. Even though I was at the highest possible zookeeping position before management, I made a lower salary than any other keeper job I've had in my career. Exhibits were falling apart, I had to use zipties and duct tape to fix things for my animals. Areas were completely infested with rats. No hot water in the keeper showers. Yet they had money to build a new building for the volunteers with fancy artwork and a panini press in their breakroom, that we weren't allowed to use. You're more likely to get fired for clocking in one minute late than you are for bullying someone to the point of a mental breakdown.

3.0
Jan 2, 2023

Not a career job.

Recommend
CEO approval
Business Outlook

Pros

Fun job, Great benefits, Full-time Coworkers who care

Cons

Low pay, Out-of-touch Management, HR will never help you

1.0
Jan 2, 2023

Don't stick around

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a zoo, the animals are great.

Cons

Management and pay are horrendous. You absolutely cannot survive on a zoo salary, even after being there for years as a full-time employee. Management looks down on employees and if you speak up, prepare to be railroaded out of your job or made so miserable that you will leave on your own accord. I've watched management force out the good employees in order to keep their own, personal friends employed. I've watched them bad mouth my co-workers behind their backs and tell me to my face that they are going to get them out. I've watched them take steps backwards in processes simply because they refuse to admit there may be a better, more modern way of doing things. I've watched good employees quit on the spot and walk out because they cannot deal with it any longer. Management will make a big deal out of working for a non-profit so the pay is low, but that is just an excuse. Take a look at the public financial records on the website and you'll see who is really lining their own pockets - the executive team sure isn't living paycheck to paycheck. No opportunity to move up unless someone leaves - prepare to be stuck in the same job, year after year, unless you're lucky enough to find a different position in the zoo to move to when someone inevitably quits. Work here for a temp job, but do yourself a favor and find a full-time job elsewhere. These people will work you to death for peanuts, and you will never be appreciated.

Viewing 7 - 9 of 74 Reviews

Glassdoor has 77 Phoenix Zoo reviews submitted anonymously by Phoenix Zoo employees. Read employee reviews and ratings on Glassdoor to decide if Phoenix Zoo is right for you.