Does Phoenix Zoo pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Zoo employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Phoenix Zoo. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Phoenix Zoo?

71% of Phoenix Zoo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Zoo 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Phoenix Zoo?

Guest Service Ambassador (5) , Guest Experience Ambassador (3) , Animal Caretaker (2) , Exhibit Guide (2) , Night Camp Instructor (2) , Senior Exhibit Guide (2) , Volunteer (2)

What are the pros of working at Phoenix Zoo according to real employee reviews?

"Coworkers are fun and interesting" ((in 7 reviews)); "great employees" ((in 4 reviews)); "Competitive salaries and benefits." ((in 4 reviews)); "Great people (except senior and some mid" ((in 3 reviews))

What are the cons of working at Phoenix Zoo according to real employee reviews?

"Low pay and extremely hot weather in summer" ((in 12 reviews)); "Management is an absolute mess." ((in 5 reviews)); "Upper management is clueless" ((in 5 reviews))

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Phoenix Zoo

Phoenix Zoo reviews

3.8

71% would recommend to a friend

(74 total reviews)

Norberto J. (Bert) Castro

70% approve of CEO

45% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.5

Work/Life balance

3.2

Senior management

3.2

Career opportunities

3.0

Compensation and benefits

Phoenix Zoo has an employee rating of 3.8 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Zoo employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Disability

Veteran status

Reviews by job title

74 reviews

4.0

Feb 2, 2017

A fun place to work with great people.

Experience guide

Recommend

CEO approval

Business Outlook

Pros

Everyday is fun working at the zoo. The people are great and the animals are even better. It is one of the most enjoyable jobs I have ever had.

Cons

The vast majority of the jobs at the Phoenix Zoo are part time jobs. Also, since the zoo is a non-profit the pay isn't great. Full-time positions are hard to come by.

4.0

Mar 28, 2021

good environment

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

good for people that like working outside and meeting lots of people

Cons

be prepared to have long days in the heat, uncooperative guests, and standing for seven hours at turnstiles.

3.0

Sep 26, 2020

Stepping Stone

Family programs coordinator

Recommend

CEO approval

Business Outlook

Pros

The folks that work there are all great and the community is awesome. Full time benefits package is great, lots of time off.

Cons

Leadership is frustrating, pay is not great, lots of red tape, poor communication from leadership and interdepartmentally, turnover is really high. Not many opportunities to move into Full Time positions.

Viewing 10 - 12 of 74 Reviews

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Jobs at Phoenix Zoo

SENIOR HORTICULTURIST

Keeper I, II, Senior - Ectotherms

Certified Medical Assistant (CMA) - Cardiac Electrophysiology

Donor Relations Manager