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Point

Engaged Employer

Point reviews

4.6

90% would recommend to a friend

(54 total reviews)

Eddie Lim

93% approve of CEO

84% positive business outlook

Ratings by category

4.6

Work/Life balance

4.5

Culture & values

4.5

Diversity & inclusion

4.5

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

Ratings by demographic groups

Reviews by job title

54 reviews

Reviews about "Culture"

Return to all reviews
3.0
Aug 11, 2023

A challenging time for the company

Product manager
Recommend
CEO approval
Business Outlook

Pros

CEO/COO communicate openly and honestly, very smart and command respect. Every Pointer is extremely friendly and willing to go out of their way to help you. Very good benefits. Product (HEI) is very helpful for customers, often changing their lives for the better when no other options are available.

Cons

Communication is siloed due to lack of trust with leaders, engineers, product, and QA/QE are afraid of saying the wrong thing because they will be chastised for it. Engineering leaders emphasizes JIRA ticket completion over meaningful outcomes. No discussion about value delivery, only about burndown and velocity. Emphasizes asynchronous collaboration (no meetings whatsoever) to a fault (just stand-up each day). This is coming from someone who hates meetings themselves! E.g. If you schedule a meeting with a developer to discuss a ticket outside of refinement (e.g. after it's pulled into a sprint), prepare for a barrage of questions and criticisms from the Engineering Manager. Not agile, but claims to be, making it unnecessarily challenging to complete simple tasks, and a surprising amount of resistance to complete valuable work that requires cross-team dependencies.

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Point Response
2y
Thank you for taking the time to share your thoughts on your experience at Point. We genuinely appreciate your feedback as it helps us to evaluate and improve our current process and procedures. We are sorry to hear that your interactions with cross-functional teams were not as positive as we would have hoped. We value open communication and collaboration among teams, as they are crucial to driving innovation and achieving our goals. We regret that this aspect of your experience did not meet expectations. In an effort to continuously improve, we would like to gain a deeper understanding of the challenges you encountered. If you're open to it, we encourage you to provide additional details by emailing hr@point.com about your experiences. Your insights will be instrumental in helping us identify areas for enhancement. Thank you again for your feedback. We wish you all the best in your future endeavors.
4.0
Jul 19, 2023

Great people to work with and a compelling mission!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing people to work with and great culture. I resonate with the mission strongly and hope we can get there! Strong and credible leadership and very approachable.

Cons

economy impacts us (like the rest of the world). Want to see success soon!

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Point Response
3y
We sincerely appreciate your valuable input in reviewing your experience at Point. Our continuous aim is to create a remarkable employee experience and foster an amazing culture, and feedback like yours plays a crucial role in evaluating our existing processes, procedures, and offerings. Your comments are carefully considered to align with our short and long-term team goals, particularly focusing on transparency. Once again, thank you for sharing your feedback and for being an integral part of the Pointer community. Your contribution is truly appreciated!
5.0
May 22, 2023

Great Company to Work for

Underwriter
Recommend
CEO approval
Business Outlook

Pros

Great culture, great fellow employees, great leadership. Overall a fun and great place to work for

Cons

Limited production based on how the markets are.

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Point Response
3y
Thank you for taking the time to review your experience here at Point thus far. We are pleased to hear that you have had a positive experience since starting at Point. We take all feedback seriously and will relay to the team what you have shared. We are thankful for you!
Viewing 25 - 27 of 54 Reviews
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