Is Portillo’s a good company to work for?

Portillo’s has an overall rating of 3.5 out of 5, based on over 831 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 50% of employees would recommend working at Portillo’s to a friend and 43% have a positive outlook for the business. The best reviews about Portillo’s have been left by employees working as General Manager , Team Member and Cook .

Does Portillo’s pay their employees well?

According to anonymously submitted Glassdoor reviews, Portillo’s employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Portillo’s. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Portillo’s?

50% of Portillo’s employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Portillo’s 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Portillo’s?

Cashier (153) , Crew Member (85) , Team Member (33) , Crew Chief (26) , Line Cook (26) , Manager (24) , Cook (23) , Sales Associate/Cashier (18) , General Manager (10) , Assistant General Manager (9) , Restaurant Manager (9) , Assistant Manager (7) , Guest Services (7) , Part Time Cashier (7) , Portillo's Crew Member (7)

What are the pros of working at Portillo’s according to real employee reviews?

"The coworkers are great and fun to be around and they advocate for you when they see your being treated unfairly by managers." ((in 43 reviews)); "Flexible hours (I could obtain more hours or switch my weekly schedule to afternoons/nights if I needed to)" ((in 37 reviews)); "Discount on food and some nice people that work there" ((in 36 reviews)); "Food and free drinks plus fast paced with potential of moving up quick" ((in 25 reviews)); "They have flexible schedules and make it very easy to learn your job." ((in 25 reviews))

What are the cons of working at Portillo’s according to real employee reviews?

"Bad management and constantly busy through day" ((in 99 reviews)); "Managers are rude and condescending." ((in 64 reviews)); "Poor training" ((in 8 reviews)); "You will work long hours with no breaks." ((in 8 reviews)); "Bad communication and employees" ((in 7 reviews))

What are the top reviewed Portillo’s locations?

Chicago , Willowbrook , New Lenox , Naperville , Oak Brook , Niles , Skokie , Oswego , Saint Charles , Scottsdale , Summit , Crystal Lake , Downers Grove , Arlington Heights , Homewood , Elmhurst , Glendale Heights , Oak Lawn , Vernon Hills , Tempe , Tampa , Maple Grove , Woodbury , Bolingbrook , Elgin , Schaumburg , Shorewood , Villa Park , Merrillville , Fishers

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Portillo’s

Portillo’s reviews

3.5

50% would recommend to a friend

(810 total reviews)

Brett Patterson

22% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

Portillo’s has an employee rating of 3.5 out of 5 stars, based on 810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Portillo’s employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

810 reviews

4.0

Aug 30, 2013

Goodg

Cashier

Recommend

CEO approval

Business Outlook

Pros

It had some very good workers and most were hard working as well. Management varied between great managers to really bad ones since you do not need a degree to be a manager. Good hours and listened to your requests when needed.

Cons

Customers were terrible. Awfully rude and would lie to get free items and would scream at you like you had to cater to only their needs.

2.0

Aug 1, 2013

Not the best place to work

Not going to disclose

Recommend

CEO approval

Business Outlook

Pros

Ok pay. Training i received was very good, and i have been taught almost everything.

Cons

Not very good hours, asked for a change and it didnt happen. Working 8+ shifts with no break. Closing team is understaffed There is a bug problem, i have seen at least 2 cockroaches. Not enough help at peak times. Management cant make labor and sends people we need home. The stock room is gross, there is mold. New equipment is needed, if given productivity would increase.

5.0

Jun 20, 2013

Authentic Customer service oriented with Excelence in product quality

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

Upbeat environment with a true guest service oriented culture. Solid reputation in the market. Solid growth.

Cons

Continous Management short handed and 5 10 hrs shift week. Hard to have weekend of.

Viewing 799 - 801 of 810 Reviews

Jobs at Portillo’s

Team Member - $16/hr.

Team Member - $14/hr.