Is Portillo’s a good company to work for?

Portillo’s has an overall rating of 3.5 out of 5, based on over 831 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 50% of employees would recommend working at Portillo’s to a friend and 43% have a positive outlook for the business. The best reviews about Portillo’s have been left by employees working as General Manager , Team Member and Cook .

Does Portillo’s pay their employees well?

According to anonymously submitted Glassdoor reviews, Portillo’s employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Portillo’s. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Portillo’s?

50% of Portillo’s employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Portillo’s 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Portillo’s?

Cashier (153) , Crew Member (85) , Team Member (33) , Crew Chief (26) , Line Cook (26) , Manager (24) , Cook (23) , Sales Associate/Cashier (18) , General Manager (10) , Assistant General Manager (9) , Restaurant Manager (9) , Assistant Manager (7) , Guest Services (7) , Part Time Cashier (7) , Portillo's Crew Member (7)

What are the pros of working at Portillo’s according to real employee reviews?

"The coworkers are great and fun to be around and they advocate for you when they see your being treated unfairly by managers." ((in 44 reviews)); "it was fun the people were great" ((in 40 reviews)); "Flexible hours (I could obtain more hours or switch my weekly schedule to afternoons/nights if I needed to)" ((in 33 reviews)); "flexible schedule and food discounts" ((in 26 reviews)); "Food and free drinks plus fast paced with potential of moving up quick" ((in 22 reviews))

What are the cons of working at Portillo’s according to real employee reviews?

"Bad management and constantly busy through day" ((in 101 reviews)); "Managers are rude and condescending." ((in 62 reviews)); "Poor training" ((in 7 reviews)); "Also you only get a 30 min break if you work 8 hours if you work less you get nothing." ((in 7 reviews)); "It can be overwhelming at times, good communication can make or break your experience here." ((in 6 reviews))

What are the top reviewed Portillo’s locations?

Chicago , Willowbrook , New Lenox , Naperville , Oak Brook , Niles , Skokie , Oswego , Saint Charles , Scottsdale , Summit , Crystal Lake , Downers Grove , Arlington Heights , Homewood , Elmhurst , Glendale Heights , Oak Lawn , Vernon Hills , Tempe , Tampa , Maple Grove , Woodbury , Bolingbrook , Elgin , Schaumburg , Shorewood , Villa Park , Merrillville , Fishers

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Portillo’s

Portillo’s reviews

3.5

50% would recommend to a friend

(810 total reviews)

Brett Patterson

22% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

Portillo’s has an employee rating of 3.5 out of 5 stars, based on 810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Portillo’s employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

810 reviews

4.0

Feb 19, 2013

Fun and energetic work experience

Chashier

Recommend

CEO approval

Business Outlook

Pros

Good pay, friendly coworkers, food discounts

Cons

management is sometimes disorganized and it kind of gets a bit annoying when they don't know what they're doing

4.0

Dec 4, 2012

Company great, my store...not so much

Cashier

Recommend

CEO approval

Business Outlook

Pros

The Portillo's corporation is a great place to work. However, I worked at a couple different locations as a drive through cashier and had very different experiences at each. The job offers a lot of variety and the people I worked with, no matter the location, were great. If you love interacting with people and have a positive attitude, Portillo's is a great employer.

Cons

The variety of management I experienced spanned the entire spectrum. I had great general managers, great crew chiefs, and horrible GMs with horrific crew chiefs. You really never knew what type of mood you were going into some days. Also, working outside in the summer I did not get hazard pay even when there was an excessive heat warning and the warning specifically stated to avoid being outside at peak heating hours of the day (aka lunch when the drive through is busiest). We did get hazard pay when it was below freezing but the heat in the summer combined with the heat from the cars was unbearable and a small part of why I quit.

3.0

Oct 26, 2012

Not for the faint-hearted

Cashier

Recommend

CEO approval

Business Outlook

Pros

Lot of Hours, you become great at cash handling, and you will most likely become friends with co-workers

Cons

You will be awarded with working outside if you are good at cashiering which is good because the managers cant effectively breathe down your neck. They are upset easily and can be ruder than the customers. It is very fast paced and you will either work 6 days or 5 days with a 12 hour shift.

Viewing 802 - 804 of 810 Reviews

Jobs at Portillo’s

Team Member - $16/hr.

Team Member - $14/hr.