Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Portillo’s

Engaged Employer

Portillo’s reviews

3.5

50% would recommend to a friend

(810 total reviews)
avatar

Brett Patterson

22% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

Portillo’s has an employee rating of 3.5 out of 5 stars, based on 810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Portillo’s employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

810 reviews
3.0
Sep 19, 2012

The coworkers are the best part of working Portillos

Cashier, order taker
Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Really fun to work with great people. Job security.I worked here for over 5 years. If you leave on good terms they will probably hire you again.

Cons

The pay is horrible. Managers are a joke. The customers can be very mean. Harsh winters and summers. If you work hard it gets unnoticed. Like a sweat shop.

3.0
May 7, 2012

Amazing family-like experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's an incredibly fun work environment. Everyone is a family, not just coworkers, and everyone, including the bosses, always asks "how are you?" every day at the beginning of a shift. You get half off of food purchases before or after your shift, and they're usually really understanding about needing time off.

Cons

There are many different levels of hierarchy at Portillos, and unfortunately, as you climb that chain, the level of respect that is shown to hourly employees gets worse and worse. General managers often just stand and yell, love making people cry, and should just in general be avoided like the plague. They like to put on a show when someone from corporate comes around, but that's the only time you'll ever see them truly care. Also, hard work can often go unnoticed at the higher level. The head honcho usually only hears about how well you're doing instead of actually seeing, so rewards and promotions are often more acquired through time and prior experience.

5.0
Mar 24, 2012

A great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay and the benefits are great! The training and leadership is fantastic! Management has a knack for hiring good employees.

Cons

The hours can be tough on a social life.

Viewing 805 - 807 of 810 Reviews
Related searches: Portillo’s jobs | Portillo’s salaries | Portillo’s benefits | Portillo’s interviews
ReviewsPortillo’s reviews

Glassdoor has 831 Portillo’s reviews submitted anonymously by Portillo’s employees. Read employee reviews and ratings on Glassdoor to decide if Portillo’s is right for you.