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      Premera Blue Cross

      Engaged Employer

      Premera Blue Cross reviews

      3.0

      38% would recommend to a friend

      (1,007 total reviews)
      avatar

      Jeff Roe

      42% approve of CEO

      31% positive business outlook

      Ratings by demographic groups

      Premera Blue Cross has an employee rating of 3.0 out of 5 stars, based on 1,007 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premera Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      1K reviews
      2.0
      Jul 10, 2025

      Not the best BCBS

      Customer service representative (csr) remote
      Recommend
      CEO approval
      Business Outlook

      Pros

      Okay benefits, not hard to get time off depending, Pay could be better but isn’t bad, it’s based from where you live. Overall it’s a good company to work for. Not micro managed.

      Cons

      Not enough holidays off, other BCBS are closed for more holidays. Doing layoffs and taking the jobs overseas just to save a buck, phone audits are depends on the who is reviewing. Very stressful job. I get migraines from the stress. Supervision is always in meetings so hard to talk to. Some departments are way behind on work.

      5.0
      Jul 9, 2025

      A Good Remote Position

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training was very thorough, and I felt like I actually had a handle of things on my first call Great work/life balance. Overtime was asked of us but that was rare. Once you logged out at the end of your shift, nothing work-related is expected of you until next shift. PTO was easy to take - almost every one of my requests was approved automatically

      Cons

      High-volume, can be quite overwhelming especially if you've never worked remotely Sometimes meeting the metrics can feel daunting with how heavy the call queue is

      Viewing 28 - 30 of 1,007 Reviews
      Related searches: Premera Blue Cross jobs | Premera Blue Cross salaries | Premera Blue Cross benefits | Premera Blue Cross interviews
      ReviewsPremera Blue Cross reviews

      Glassdoor has 1,076 Premera Blue Cross reviews submitted anonymously by Premera Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Premera Blue Cross is right for you.