Premera Blue Cross reviews

3.0

38% would recommend to a friend

(1,007 total reviews)
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Jeff Roe

42% approve of CEO

31% positive business outlook

Premera Blue Cross has an employee rating of 3.0 out of 5 stars, based on 1,007 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premera Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Oct 7, 2021

Problematic leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work Generous medical benefits Reasonable salaries Some good low level leaders

Cons

Mid-level & senior leaders are promoting a toxic culture. They have abandoned their commitment to open communication & honesty in favor of sneaky decisions & gaslighting employees who ask questions. The board of directors & executive leaders have taken drastic steps to contain costs but with little forethought. The result is a company that seems to jerk suddenly from one decision to the next with little or no consideration for how this affects employees. There's lots of talk about equity & inclusion but little evidence that leadership actually cares about employees. Morale is so low that they actually cancelled the annual employee survey.

1.0
Jun 11, 2021
Recommend
CEO approval
Business Outlook

Pros

* Benefits and bonus package is very competitive, although the insurance isn't as good as you might expect * Sleek campus * Very affordable and healthy cafeteria options * Many ways to get involved with colleagues: toast masters, lunchtime workouts on campus (pre-pandemic), book clubs, mentorship programs.

Cons

Extremely, extremely toxic culture. I would go so far as to say it is a culture that protects and promotes bullies. The way that people talk to each other in meetings will blow you away. It is not unusual for people to sneer, scoff, roll their eyes, or pointedly take out laptops during presentations. And this is at the VP level too. Even when the vitriol is not turned your way, it is difficult to watch other people shrink and try to recover, shrink and try to recover, day after day. Two common catch phrases: "We need one neck to choke" and (about leadership) "They will see the light or feel the fire." There is very low confidence in leadership or processes. Directors and program leaders regularly assign resources to projects that have not gone through the proper channels. There is constant gossip about unapproved projects and programs, and who knows about what. This results in very high reassignment of FTEs and very high turnover of contingent workers, huge loss of knowledge and expertise. As a PM, you can imagine how that impacts your outcomes.

1.0
Nov 16, 2018

Employees are not valued

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, flexible hours

Cons

Team leads and mid management have no respect for their employees; Human Resources refuses refuses to assist employees when they are asked for assistance. Policies and procedures do not apply to everyone, huge issue with politics and favoritism. If you try and resolve an issue with mid-management, they just tell you how right they are and it is a total waste of time. Since CEO Jeff Roe has taken over, employee benefits have decreased and he is more interested in his bonus than his employees,

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Premera Blue Cross Response
7y
We care deeply about our employees and are concerned about the feedback you have shared. As a current employee we strongly encourage you to reach out to your HR Business Partner or me directly to discuss further. - Paula R.
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Glassdoor has 1,076 Premera Blue Cross reviews submitted anonymously by Premera Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Premera Blue Cross is right for you.