Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 845 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (41) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 79 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 47 reviews)); "Good benefits, time off, work from home" ((in 33 reviews)); "Great work life balance for the most part" ((in 22 reviews)); "Colleagues in my business unit are great" ((in 19 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 35 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 23 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 13 reviews)); "Many layoffs recently." ((in 11 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Washington , Atlanta , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

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Press Ganey

Press Ganey reviews

3.3

53% would recommend to a friend

(813 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

3.0

May 14, 2022

Organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mission, benefits are standard but ok

Cons

Nothing to add at this time

Press Ganey Response

Thank you for this feedback!

5.0

May 9, 2022

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility, remote, unlimited PTO, exciting company growth

Cons

Communication, leadership changes, outdated tech

Press Ganey Response

Thank you for the 5-star review!

4.0

Apr 18, 2022

Good company to start at

Consultant

Recommend

CEO approval

Business Outlook

Pros

Remote work (for consulting) Great benefit package Flexible schedule Supportive teams/ JUST culture

Cons

Bonus schedule is confusing Department/ Area silos Lacking employee diversity

Press Ganey Response

Thank you for the 4-star review! We are grateful you feel fulfilled by our culture and flexible work environment. Regarding bonuses, we encourage you to schedule a 1:1 with your HRBP to go over your questions in greater depth. Additionally, we have an Internal DEI Steering Committee and if you’re interested in joining, we encourage you to reach out to our Chief Human Resources Officer, Casey Willis-Abner, for more detail.

Viewing 568 - 570 of 813 Reviews

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Jobs at Press Ganey

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

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