Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 845 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (41) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 70 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 49 reviews)); "If your lucky enough to work from home it’s a benefit." ((in 34 reviews)); "Great team and cross" ((in 31 reviews)); "Great work life balance for the most part" ((in 23 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"I realize filling this out won’t change anything our senior leadership does similar to filling out our internal engagement surveys." ((in 34 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 25 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lack of consistency in high level management, leaders lack empathy/knowledge of what application specialists have to do and how much work it is, low staffing, layoffs due to new model structure" ((in 12 reviews)); "Lots of internal dysfunction and poor communication" ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Washington , Atlanta , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(813 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

813 reviews

5.0

Jun 4, 2021

Excellent work-life balance

Applications development team lead

Recommend

CEO approval

Business Outlook

Pros

management implements solid practices not to overload employees with extra work beyond their normal capacity

Cons

sometimes there is a confusion about what team is doing due to growth and acquisitions

Press Ganey Response

4y

Thank you for leaving us a review! We are grateful that you feel support from your leaders to help prevent burnout. In regard to our recent acquisitions, we encourage you sign up for office hours hosted by Pat and Nell this summer to learn more about where we're at as a company and where we plan to continue to grow. Please know that our dedicated enterprise transformation team meets with outcome owners across all departments to ensure business continuity and a successful integration. We will continue to listen to the pulse of our employees and provide status updates on our town halls to ensure all associates are in the loop.

5.0

Apr 24, 2021

na

Advisor

Recommend

CEO approval

Business Outlook

Pros

great place to work good leadership

Cons

travel expectations are excessive much of the work is remote

Press Ganey Response

5y

Thanks for taking the time to provide feedback! We’re glad you’re enjoying your experience at Press Ganey and appreciate the five-star review. In regard to your travel comment, we encourage you to take our annual associate engagement survey to provide additional insight so we can have a better understanding of your pain points.

5.0

Apr 19, 2021

Strong company with a good mission

Marketing

Recommend

CEO approval

Business Outlook

Pros

Strong leadership, great solutions and technology platform

Cons

The work is hard but good team environment to accomplish the goals

Viewing 592 - 594 of 813 Reviews

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Jobs at Press Ganey

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Employee Experience (EX) Advisor - Healthcare

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Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Excellent work-life balance

na

Strong company with a good mission

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Jobs at Press Ganey