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      Press Ganey

      Engaged Employer

      Press Ganey reviews

      3.3

      53% would recommend to a friend

      (813 total reviews)
      avatar

      Patrick T. Ryan

      51% approve of CEO

      46% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Work/Life balance

      3.3

      Culture & values

      3.1

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      813 reviews
      5.0
      Dec 12, 2017

      Marketing

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work like balance is amazing. You have the flexibility you deserve. There is great room for growth in departments other then Account Management. The company really takes their employees seriously.

      Cons

      Account Management does not have room to grow and sometimes management can be unrealistic.

      3.0
      Dec 5, 2017

      Working hard isn’t enough

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work Flexible hours and all

      Cons

      If you are a young cute female you can get promoted with little accountability. Especially by the majority male leadership.

      avatar
      Press Ganey Response
      8y
      Thank you for your feedback. We have a thorough annual planning process that sets individual objectives to ensure we are aligned as an organization and can hold our associates accountable for work that positively impacts our company, our clients and patients. That is the basis by which we judge our overall performance and those of our associates. From a factual perspective, the composition of our workforce is approximately 60% female and 40% male. In 2017, our promotions have mirrored that ratio. As you are a current employee of Press Ganey, we would encourage you to speak with your manager or Human Resources to further discuss your concerns.
      3.0
      Dec 4, 2017

      Just okay

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who work here make this job. Your peers want you to succeed. Flexibility is nice, but it doesn't compensate for pay or actual support on the job.

      Cons

      This is not a chicken or the egg situation - this company was started on selling survey services, setting them up, and then providing quality data. The company has exploded since clients have to participate in CAHPS and has completely lost sight of supporting it's people and it's clients. Press Ganey's bread and butter now is the people selling and setting up CAHPS for clients, which is good, but the people doing the work are not valued, supported at all, and Press Ganey hesitates to develop them for fear of them leaving. They really believe that more responsibility is a reward rather than raises or promotions. This is also a very political environment. If you don't have a tough skin, you will be eaten alive.

      avatar
      Press Ganey Response
      8y
      We are fortunate to be part of an ever-changing health care industry that is focused on transforming the way in which care is delivered. Press Ganey is at the center of that transformation with our clients. We are a rapidly growing organization that can adapt quickly to the needs of our Clients, marketplace and our people. Our leadership embraces an open door policy and strives to listen to our team members. We actively measure our employee engagement and take action to involve employees in the in the continuous improvement of our empowered work culture. Additionally, we are proud to have promoted 70 employees in 2017!
      Viewing 601 - 603 of 813 Reviews
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      Glassdoor has 845 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.