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      Press Ganey

      Engaged Employer

      Press Ganey reviews

      3.3

      56% would recommend to a friend

      (812 total reviews)
      avatar

      Patrick T. Ryan

      51% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      812 reviews
      1.0
      Oct 11, 2022

      Burnout and Lack of Engagement Run Rampant

      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Press Ganey is a flourishing company, which makes it appealing for the salary, benefits, bonuses, etc. However, each year, the employees become less and less important than the bottom line. Having unlimited sick time is great, but the work you miss is waiting for you when you get back, often times with no support to get back on track.

      Cons

      The leadership is so far out of touch with the employees it's unreal. No bonuses and supposed cuts in severance during COVID while leaders were noted in the news media buying beach homes is degrading and disheartening. There's no one who serves as a positive role model in a leadership position.

      avatar
      Press Ganey Response
      3y
      We appreciate your feedback, and we are sorry to see someone with your tenure leave the organization. Our senior management team has an open-door policy and encourages employees to reach out directly to discuss any questions or concerns they have. We are particularly focused on the health and wellbeing of our employees and have been mindful of the impact of the pandemic and macro environment on our people. To that end, several months ago we announced new benefits including additional parental leave and unlimited time off—all aimed to encourage employees to take time for themselves and their families. In addition, our HR department routinely monitors the competitiveness of our benefits package and makes updates to ensure we are a leading employer. Thank you again for your feedback.
      1.0
      Mar 23, 2025

      Ruined my mental health

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good and hardworking people. Decent benefits.

      Cons

      Low pay. Offshoring. Insane deadlines. The majority of tech are offshored. If they could they probably would have offshored 100% of positions, but due to the nature of the work, some US-based workers are required. So you end up working with people you don’t connect with and have nothing in common. Meanwhile, the work keeps piling up and we keep getting crazy deadlines, but they won’t hire anymore people, so you end up being overwhelmed with crazy deadlines all the time, while not being able to socially connect with your coworkers. It feels like nobody cares about you, there’s zero incentives to do a good job, none. The company has gone downhill after covid. I was/am depressed and suffering mentally for the past couple years. This job has made me not wanting to work in tech anymore.

      1.0
      Aug 22, 2024

      once a great company to work for but no longer

      Graphic designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team and cross-functional teamwork.

      Cons

      Management! Talk about nepotism...a bunch of rich a'holes that hire family members for top jobs then overhaul the organization with multiple layoffs to make up for poor financial decisions, then find themselves short staffed to get any work done and overburden those that are left with the mess they made. Human experience??? Try practicing that with your hardworking employees.

      Viewing 61 - 63 of 812 Reviews
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      Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.