Press Ganey reviews

3.3

56% would recommend to a friend

(812 total reviews)
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Patrick T. Ryan

51% approve of CEO

48% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews
3.0
Aug 16, 2024

Company on a downward spiral

Recommend
CEO approval
Business Outlook

Pros

No micro managing in the business unit

Cons

No longer work from home, requiring days in office each week. Leadership changes vision direction with no transparency. Poor financial investments when acquiring companies or purchasing software. No longer listens to client concerns, or employee concerns

1.0
Apr 24, 2024

Nightmare Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k plan & health insurance

Cons

given dormant/idle work with terrible, unsustainable pay and no upward mobility

2.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, unlimited time off

Cons

Structure constantly changing, company more concerned with acquisitions than maintaining legacy employees. Employees leaving and not being replaced, massive distrust of upper management.

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Press Ganey Response
3y
As healthcare continues to change, so do the needs of our clients. It’s important that Press Ganey adapt and evolve our technology and our service model so that we are supporting our clients to the fullest of our ability -- so that they can serve their patients, employees, members, and communities with excellence. The strategic acquisitions and service model changes we have made over the past few years have bolstered our ability to serve our healthcare clients, and they are creating new opportunities for our employees to gain valuable knowledge and experience. In an era of high turnover in all industries, we’re proud to have long-tenured employees- people who have been with our organization for 10, 15 and even 20 years—working alongside newer colleagues. Together, these employees forge a culture that is strong on both innovation and institutional knowledge. We encourage you to please reach out to your manager or HR business partner with any questions or concerns you may have but also feel free to reach out directly to me at nell.buhlman@pressganey.com.
Viewing 58 - 60 of 812 Reviews

Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.