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      Press Ganey

      Engaged Employer

      Press Ganey reviews

      3.3

      53% would recommend to a friend

      (813 total reviews)
      avatar

      Patrick T. Ryan

      51% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      813 reviews
      5.0
      Apr 21, 2016

      5 STARS FOR PRESS GANEY

      Comment processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      PG is a home grown South Bend, Indiana company that operates like a major metropolitan business. Dr. Press and Dr. Ganey got it right with the igniting idea of getting patient feedback on healthcare satisfaction. These wizards were decades ahead of their time and they, along with the current leadership, have created the leader in the industry! GO PRESS GANEY! This is truly a company with a commitment to the employee and work satisfaction. They listen, every year, to employee feedback regarding job improvement ideas AND THEY IMPLIMENT THEM! What? Who does that any more? Press Ganey is reminiscent of the way companies were run back in the 80's when employees were valued as an integral part of the success of a business and the employees are rewarded for their hard work and winning attitudes. The best company I've ever worked for!

      Cons

      There are no negative comments to report.

      4.0
      Apr 20, 2016

      Patient Experience Advisor

      Patient experience advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's a great deal of flexibility in terms of structuring your time to meet your clients' needs. I've felt supported in both onboarding and during day-to-day work within my work teams. You form close bonds quickly, some of them virtual if you work remotely. The exposure and access to industry leaders is phenomenal. Opportunities to be involved, provide feedback, etc., are many.

      Cons

      PG is so customer-focused that it often tries to meet needs and requests with work-arounds or products that aren't quite ready for prime time, which at times can create more problems than it attempts to solve and impact on work-life balance. There's been quite a bit of growth recently, which has led to organizational growing pains and people getting stretched. I've seen life the other way, though, so given the choice, I'd prefer these sorts of problems.

      4.0
      Apr 20, 2016

      PG Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly work environment, great benefits, positive career advancement outlook

      Cons

      Location (South Bend, IN), employees are overworked, high stress environment

      Viewing 658 - 660 of 813 Reviews
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      ReviewsPress Ganey reviews

      Glassdoor has 845 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.