Press Ganey reviews

3.3

53% would recommend to a friend

(813 total reviews)
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Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

813 reviews
2.0
Apr 15, 2016

Call Center

Recommend
CEO approval
Business Outlook

Pros

Regular office hours, business casual, safe and clean working environment. Good temporary to long term working through a local staffing agency.

Cons

The call center needs improvement. It seems to be a churn of people that come and go from local staffing agencies for the past few years. Not many opportunities for being hired in as a regular employee for the company.

1.0
Apr 8, 2016

Could be better..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My immediate teammates, the flexibility and PTO.

Cons

Complaints and concerns are not addressed, workload is beyond manageable, department heads are never seen nor heard, basically just have to keep your head down and keep quiet because nothing will change. Either have to decide to deal with it, or quit. I am dealing with it because even though the pay is low for the massive workload & expectations, it's unfortunately competitive for this area.

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Press Ganey Response
10y
Thank you for your feedback. We’re pleased that you appreciate the flexibility and other benefits that Press Ganey provides. Benefits such as these are the direct result of listening to the voices of associates like you and creating an environment that further enables them to achieve a strong work/life balance. Press Ganey is committed to providing outlets for individual input. In addition to soliciting regular feedback from associates through Town Hall and other company-wide initiatives, our annual engagement survey offers an in-depth opportunity for feedback across the organization and within each group. Every manager within the company, up to the C-Suite, reviews the results in detail and integrates them into our ongoing corporate culture initiatives. Regarding your individual situation, we encourage you to speak with your direct manager or HR partner to discuss opportunities for improvement and to address your concerns.
5.0
Mar 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Press Ganey is hands down the best company I have ever looked for. Management in my department is hands on, helpful, and always very understanding. It has great pay, large amount of PTO, opportunities to work from home when needed, 401k, insurance, and much more. The company believes in engaging their employees and making them feel appreciated. I am incredibly happy with my time at PG and so happy to work for such a great company.

Cons

Workload is high because of the all the things going on at PG. Other than that I have no complaints.

Viewing 661 - 663 of 813 Reviews

Glassdoor has 845 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.