Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 73 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 51 reviews)); "The work hours are very flexible and I could work from home when I wanted to." ((in 32 reviews)); "Good work/life balance" ((in 23 reviews)); "Colleagues in my business unit are great" ((in 21 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 33 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 27 reviews)); "Upper management is disconnected from reality." ((in 18 reviews)); "Many layoffs recently." ((in 11 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

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Press Ganey

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

812 reviews

1.0

Mar 20, 2023

Uncertain Future

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working with your individual teams and direct managers. The mission of the company is easy to buy into.

Cons

No training, no mentorship, very few opportunities for advancement or growth, technology and products are outdated and fail quite often, etc. Senior leaders no longer appear to appreciate their workforce despite the company line. Yes, there were layoffs in January, but even before then many colleagues chose to leave the organization due to the constant poor decisions made by Senior Leadership, and many more have left since the layoffs. The organization is in danger of not being able to meet the needs of their employees or clients if things continue to progress how that have been.

1.0

Nov 14, 2024

Worst Leadership Ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The teammates and clients you get to work with.

Cons

Pat Ryan and his children Pay No respect for work-life balance

1.0

Mar 5, 2023

All hat, no cattle

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice co workers, good mission

Cons

Execs have no real understanding and experience in operations and technology. They know its important but don't know how. Lots of ideas and then lots of talking. then more talking. Talking and ideas are easy. Making things happen and knowing how to run a company is different. High turnover. Messy acquisitions. Throwing things against the wall and hoping something sticks. Cringey and snobby CEO.

Viewing 67 - 69 of 812 Reviews

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Jobs at Press Ganey

Patient Experience Advisor

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare