Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 74 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 48 reviews)); "Good benefits, time off, work from home" ((in 33 reviews)); "Good work/life balance" ((in 22 reviews)); "Colleagues in my business unit are great" ((in 22 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 36 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 20 reviews)); "Upper management is disconnected from reality." ((in 15 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews)); "The mismanaged acquisitions, last year’s reorganization and this year’s layoffs have doomed Press Ganey." ((in 8 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

2.0

Oct 12, 2012

Once an enjoyable workplace has become not so enjoyable after all

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

co-workers and middle management are very supportive

Cons

New senior leadership has brought an east-coast attitude to business to midwest family life - the two are like oil and water. Some of us are now expected to be on call 24/7 and in the office until west coast business hours end....which is past dinner time for our families - for those of us with college degrees it shouldn't be a surprise that we are dissatisfied with being expected to work retail hours like this. No more bonuses and funds for celebrations have been given away to unfamiliar charities. Not cool.

2.0

Oct 8, 2012

Good plan, poor execution and disconnected leadership

Improvement manager

Recommend

CEO approval

Business Outlook

Pros

The people at Press Ganey truly cares about making healthcare better. They are the best at what they do and have been doing it for 25+ years. The employees are (or were) passionate about what they do when not fearing for their jobs. People subscribe to the work hard play hard mentality and have fun with the people around them. I absolutely love visiting clients and help them give better care.

Cons

3 New CEOs and Executive teams in 4 years, each progressively worse. Each new team comes in with a "ground breaking" plan and then replaces the employees with those who they worked with in the past (truth be told, like any other corporation). We now have more Vice Presidents than one can count and not enough people to do the job. A constant revolving door where employees work in fear of losing their job with No bonuses. No one questions a decision because they are afraid they will be replaced, but we somehow are supposed to think innovatively. Our core business is satisfaction surveys but we haven't had an employee survey in 2 years, I assume because leadership either knows how unhappy people are or that ignorant they think we are satisfied (and exactly why I am posting on here). Since I started its a completely different place.

2.0

Nov 10, 2012

Sad to see so many exceptional people be so marginalized

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If we can execute we have an extraordinary mission.

Cons

Talented, dedicated people both new and old are exhausted, demoralized, afraid to speak up and suffering from the fractured communication of the new c-suite. Even strong and seasoned executives are wary of public humiliation. critical decisions are being made without complete information - but the bullying and disdain of the CEO is a strong deterrent to collaboration.

Viewing 760 - 762 of 812 Reviews

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Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Once an enjoyable workplace has become not so enjoyable after all

Good plan, poor execution and disconnected leadership

Sad to see so many exceptional people be so marginalized

Top companies for "Compensation and Benefits" near you

Jobs at Press Ganey