Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 74 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 48 reviews)); "Good benefits, time off, work from home" ((in 33 reviews)); "Good work/life balance" ((in 22 reviews)); "Colleagues in my business unit are great" ((in 22 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 36 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 20 reviews)); "Upper management is disconnected from reality." ((in 15 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews)); "The mismanaged acquisitions, last year’s reorganization and this year’s layoffs have doomed Press Ganey." ((in 8 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (812 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

1.0

Jun 8, 2023

Steer clear if culture is important to you

Marketing

Recommend

CEO approval

Business Outlook

Pros

Remote environment Unlimited vacation Competitive salary Extensive intranet resources Ample budget for software and external agency support Innovative and supportive marketing colleagues

Cons

Highly matrixed company and fragmented acquisitions/products Poor executive leadership, CEO intimidation, environment of fear Negative culture and women leader layoffs Burn out, too busy to take vacation

1.0

Mar 17, 2023

Longevity does not exist unless you are top tier

Research specialist

Recommend

CEO approval

Business Outlook

Pros

Time off and benefits. Expansion and acquiring companies within.

Cons

You will work for every penny you earn; pay does change, but your schedule will fluctuate depending. If you are not top tier, you have zero room for any downtime or advancement. Very little interaction with others despite your initial hire in crew. Typical rat race with zero longevity. It is obvious that bottom tier workers are the money makers for this company; but it is obvious Pat Ryan (and partners) assume differently.

1.0

Feb 24, 2023

Dont work here under any circumstances

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is decent before they went into debt and lost all their top clients

Cons

They will fire you for any reason they want to and you wont be able to do anything. The company is broke, theyre cutting back employee benefits cause they lost top clients and they cant sell their products. Theyre also drowning in debt, google press ganey debt if you dont believe me.

Press Ganey Response

3y

While we dispute the claims you’re making here, we also hear your frustration with recent changes and take it seriously. At Press Ganey, we prioritize our people and our clients above all else. Like many companies right now, Press Ganey is adjusting spending to ensure continued strength through an inflationary and recessionary environment. The company went to great lengths to limit the number of employees whose jobs were impacted by cost-cutting. Unfortunately, some layoffs were still necessary – a decision that was not made lightly. We have passed your feedback along to the leadership team. Please reach out to Nell Buhlman at nell.buhlman@pressganey.com if you would like to discuss your concerns in more detail.

Viewing 79 - 81 of 812 Reviews

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Jobs at Press Ganey

Patient Experience Advisor

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Steer clear if culture is important to you

Longevity does not exist unless you are top tier

Dont work here under any circumstances

Top companies for "Compensation and Benefits" near you

Jobs at Press Ganey