Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)
avatar

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews
1.0
Apr 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Awesome co workers and flexibility

Cons

Terrible pay for what you’re expected to know. Knowledge is siloed into different departments, our main applications are terrible (cough cough Survey Designer) and expect an email from IT saying “something is broken” on a daily basis. Leadership is clueless, and wouldn’t be surprised if the company gets acquired in a few years with the way they are handling things. HUGE FAVORITISM within management, so be ready to kiss some serious behind if you want to move up.

1.0
Jan 16, 2025

Sinking Fast

Recommend
CEO approval
Business Outlook

Pros

Still some good people to work with but people are running for the hills

Cons

Zero senior leadership. They are complete clueless of the day to day and how bad things are regardless of how many awful engagement surveys are completed telling them as much. Awful acquisitions with zero migrations have resources running multiple platforms, burning them out. They continue to hire near 7 figure “thought leaders” while backfills for must have workers are slowly, if at all, approved adding even more work to those supporting multiple platforms. CEO has a friends and family plan hiring people who literally just have a high level salary. List goes on and on and the titanic is sinking while the C-suite are back slapping each other thinking they’re doing great. The company is designed to sell, not to succeed.

1.0
Sep 20, 2024

Racially discriminate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. This is not a good company.

Cons

Racially discriminate against African-Americans. This company does not believe in diversity.

Viewing 76 - 78 of 812 Reviews

Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.