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      Press Ganey

      Engaged Employer

      Press Ganey reviews

      3.3

      53% would recommend to a friend

      (812 total reviews)
      avatar

      Patrick T. Ryan

      51% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      812 reviews
      1.0
      Oct 15, 2012

      The change in culture has been this organization's demise.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company provided a great service to their clients and truly practiced what they preached. I was a proud employee. Their products are amazing (I can only speak to their core patient/employee survey component.

      Cons

      I have seen a few comments stating that others that have left negative reviews are individuals that aren't good with change. I completely disagree. It has become a "good ol' boy" club and if you do not kiss up to the right person in the right manner, you are treated poorly and driven out. Change IS good. There were many MANY people that would have done whatever was necessary to promote and develop the company. They have lost a lot of dedicated people and with that, a lot of what made Press Ganey the wonderful company that Dr.'s Press, Ganey, and Hall created.

      1.0
      Apr 3, 2025

      run for the hills

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The healthcare you receive is good and cheap

      Cons

      Many tech workers on visa working 16 hour days 6 days a week due to the fear of losing their job. Implemented RTO policy but only for ~10% of employees. Pay is significantly below market rate. Lots of favoritism from upper management. Poor performing senior employees given excuses and high salaries for years to fix the same mistakes they keep making, while the employees cleaning up their mistakes are criticized for speaking up. I have yet to see anyone promoted or given a raise in 4 years besides management. Every competent employee I have spoken to privately is making their exit plan.

      2.0
      Sep 9, 2024

      Getting worse

      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love my clients and the work

      Cons

      Lots of internal dysfunction and poor communication

      Viewing 85 - 87 of 812 Reviews
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      Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.