Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 73 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 48 reviews)); "Flexibility and being able to work from home." ((in 36 reviews)); "Great team and cross" ((in 30 reviews)); "Good work/life balance" ((in 26 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 34 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 26 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 12 reviews)); "The mismanaged acquisitions, last year’s reorganization and this year’s layoffs have doomed Press Ganey." ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

2.0

Feb 10, 2023

Great pay, flexible time off, disjointed team and technologies

Senior it technical program manager

Recommend

CEO approval

Business Outlook

Pros

Competitive wages, flexible time off policy for salaried employees, no micro managing

Cons

Press Ganey is lay off happy. Instead of moving employees to different depts or shifting spending, they first eliminate positions. They recruited me away from another company and then a little over a year late are looking for cost savings so they begin to lay employees off not due to job performance but poor company performance and leadership

Press Ganey Response

3y

Please know that we hear your frustration and take it seriously, and your perceptions will be conveyed to the team. Like many companies right now, Press Ganey is adjusting spending to ensure continued strength through an inflationary and recessionary environment. The company went to great lengths to limit the number of employees whose jobs were impacted by cost-cutting, but unfortunately, some layoffs were still necessary. The decision was not made lightly, and our focus is on supporting employees who were impacted. If you would like to talk further, please feel free to reach out to nell.buhlman@pressganey.com.

1.0

Dec 6, 2022

Remembering Press Ganey of What it Once Used to Be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The compensation and benefits are great. I have gained valuable friendships throughout my career here at PG. I appreciate the guidance and expertise I have been given during my experience. The flexibility of being able to work fully remote with the option to go into the office as needed is great.

Cons

Employees are becoming less important. Culture has gone down immensely, yet this seems to be overlooked by the leaders. I don't understand how we are such a YES company, yet we are falling apart in other areas, and it goes unnoticed. Employees have left by the handfuls, most being seasoned. Wouldn't' this be an eye opener?

Press Ganey Response

3y

We hate to see someone with your tenure leave the organization. Associate recognition and development and recognition are core elements of our employee well-being efforts. Healthcare is rapidly changing, and Press Ganey continues to adapt and innovate to serve our clients’ ever-changing needs. Change and growth is difficult, but our leadership team works hard to support and provide detailed information to employees, guiding them through the change.

2.0

Sep 27, 2021

Overworked and Underpaid

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good amount of paid time off and benefits package.

Cons

-Always growing workload. -Inconsistent pay/promotion structure. -Different departments don't work well together. -Struggling culture.

Press Ganey Response

4y

We hate to see someone with 4 years’ experience leave the company, but appreciate you sharing your perception of what it was like to work at Press Ganey. Thank you.

Viewing 91 - 93 of 812 Reviews

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Jobs at Press Ganey

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Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great pay, flexible time off, disjointed team and technologies

Remembering Press Ganey of What it Once Used to Be

Overworked and Underpaid

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Jobs at Press Ganey