Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)
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Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews
1.0
May 9, 2025

Disappointing Leadership & Declining Workplace Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

f you're looking for an opportunity to witness firsthand how poor leadership impacts a company, this is an eye-opening experience. This role may help you refine your ability to navigate workplace adversity. The job market is tough, so it may serve as a temporary option until something better comes along.

Cons

Unfortunately, recent leadership changes have significantly impacted the work environment in ways that make it difficult to stay engaged. Policies such as mandatory office attendance—without clear justification—have disrupted flexibility, and previously remote positions are now limited. Leadership roles are now restricted to a single location, which reduces opportunities for employees outside that area. Additionally, hiring decisions appear to prioritize personal connections over qualifications, leading to ineffective leadership. Company-wide presentations often lack clarity and confidence, which reflects broader communication challenges. Many newly created roles do not function effectively, pay cuts and title changes have lowered morale, and a mentor program has been introduced despite widespread concerns over the competency of those selected as mentors. As a result, many talented employees have left or are actively seeking opportunities elsewhere. Morale has reached an all-time low, and the overall work culture has become discouraging. Given these circumstances, I cannot recommend working here at this time.

2.0
Sep 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Press Ganey offers good health benefits. The South Bend home office is nice.

Cons

Press Ganey was a great place to work pre-COVID. There isn't really any career development opportunities and the departments are too siloed. Even though health benefits are good, pay is not great.

Viewing 97 - 99 of 812 Reviews

Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.