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      Press Ganey

      Engaged Employer

      Press Ganey reviews

      3.3

      53% would recommend to a friend

      (812 total reviews)
      avatar

      Patrick T. Ryan

      51% approve of CEO

      46% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Work/Life balance

      3.3

      Culture & values

      3.1

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      812 reviews
      2.0
      May 11, 2022

      Friendly day-to-day interaction with not-great payrate

      Medical transcriptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers and supervisors are polite and work together just fine.

      Cons

      The pay. Upper management loves to stay competitive in every way except how their employees are paid/treated.

      avatar
      Press Ganey Response
      4y
      Thank you for your feedback. The HR team consistently reviews compensation and benefit offerings to ensure they currently aligned with the market. Providing competitive benefits, career opportunities and a healthy work-life balance for all associates is a number one priority for the entire leadership team. Your suggestions and concerns will be shared directly with the Chief Human Resource Officer. If you have any other questions or concerns, we encourage you to reach out to your direct manager.
      3.0
      Apr 13, 2022

      Great Flexibility and benefits-future uncertain

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Flexibility-able to maintain my own work schedule. Unlimited PTO, which is great. Work from home is a fantastic perk.

      Cons

      Future is uncertain for our current roles as account managers. Seems like we’re being forced into taking on more responsibility with no additional pay with a recent acquisition. Hopefully the leadership team can come up with a long term, sustainable plan for our roles with the company.

      avatar
      Press Ganey Response
      4y
      We are thrilled to see that you value the flexibility we provide our associates, like unlimited PTO and remote work. ‘Thrive’ is one of our three strategic imperatives, and we continuously look for innovative ways to enhance our company perks to retain top talent. We encourage you to attend the upcoming town hall to learn more about our new strategic vision for Press Ganey.
      2.0
      Dec 17, 2021

      Overworked and under appreciated

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, and self managed pretty much

      Cons

      Client loads are unreasonable, and no work life balance

      avatar
      Press Ganey Response
      4y
      Thank you for sharing your perception on what it's like working at Press Ganey. We encourage you to talk with your director or reach out to your HR representative.
      Viewing 118 - 120 of 812 Reviews
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      ReviewsPress Ganey reviews

      Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.