Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 845 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (41) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 69 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 49 reviews)); "Flexibility and being able to work from home." ((in 32 reviews)); "Great team and cross" ((in 31 reviews)); "Good work/life balance" ((in 24 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 35 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 26 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 10 reviews)); "Layoffs occur, but always room to hire newly created Senior Vice President positions" ((in 9 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Washington , Atlanta , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(813 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (813 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

813 reviews

2.0

Jul 9, 2014

Good Company Sadly On It's Way Down

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Great people, great product, industry leader

Cons

Since new management has come on board, all that has been done is to begin hiring anyone and everyone that the new CEO has ever worked with followed by those individuals hiring all their friends. The company has burned through massive amounts of capital and work hours and has produced nothing. The company has made multiple acquisitions for which their has been little to no payoff and one in particular that was almost certainly a buddy buddy buyout.

1.0

May 29, 2014

A Hot Mess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some departments/teams are quite flexible and reasonable about work life balance, including working from home when needed.

Cons

Some departments/teams have a culture of constant chaos, tension and pressure. The company's new executive team(s) over the past few years have made it very clear that they are not interested in investment or retention of staff level employees. Overall, the morale in my department has improved a bit but remains low. The company is extremely top-heavy with many executives paid highly to make the important decisions (or, more accurately, to argue with each other over decisions that never get made, or get made only to be reversed within months) and not enough staff to complete work. Executives are out of touch with the actual work going on at any given time.

1.0

Apr 8, 2014

Loss of mission, vision and values is damaging those that matter most - the customers (external/internal).

Account manager

Recommend

CEO approval

Business Outlook

Pros

Casual work environment with benefits (vacation time/insurance). Friendly, educated and helpful co-workers willing to help with tasks. Discount toward gym membership to improve employee fitness/wellness.

Cons

Major disconnect between employees and leadership. Lack of resources and staff to adequately serve the customers. Promotions, if they happen, are rare and typically occur at senior manager/executive level. Huge employee turnover throughout 2013.

Viewing 208 - 210 of 813 Reviews

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Jobs at Press Ganey

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Employee Experience (EX) Advisor - Healthcare

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Employee Experience (EX) Advisor - Healthcare

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Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good Company Sadly On It's Way Down

A Hot Mess

Loss of mission, vision and values is damaging those that matter most - the customers (external/internal).

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Jobs at Press Ganey