Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 845 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (41) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 69 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 49 reviews)); "Flexibility and being able to work from home." ((in 32 reviews)); "Great team and cross" ((in 31 reviews)); "Good work/life balance" ((in 24 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 35 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 26 reviews)); "Upper management is disconnected from reality." ((in 16 reviews)); "Lots of internal dysfunction and poor communication" ((in 10 reviews)); "Layoffs occur, but always room to hire newly created Senior Vice President positions" ((in 9 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Washington , Atlanta , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(813 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (813 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

813 reviews

1.0

Apr 8, 2016

Could be better..

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My immediate teammates, the flexibility and PTO.

Cons

Complaints and concerns are not addressed, workload is beyond manageable, department heads are never seen nor heard, basically just have to keep your head down and keep quiet because nothing will change. Either have to decide to deal with it, or quit. I am dealing with it because even though the pay is low for the massive workload & expectations, it's unfortunately competitive for this area.

Press Ganey Response

10y

Thank you for your feedback. We’re pleased that you appreciate the flexibility and other benefits that Press Ganey provides. Benefits such as these are the direct result of listening to the voices of associates like you and creating an environment that further enables them to achieve a strong work/life balance. Press Ganey is committed to providing outlets for individual input. In addition to soliciting regular feedback from associates through Town Hall and other company-wide initiatives, our annual engagement survey offers an in-depth opportunity for feedback across the organization and within each group. Every manager within the company, up to the C-Suite, reviews the results in detail and integrates them into our ongoing corporate culture initiatives. Regarding your individual situation, we encourage you to speak with your direct manager or HR partner to discuss opportunities for improvement and to address your concerns.

5.0

Aug 9, 2015

Great Place to Work with Great Opportunities for Growth

Manager

Recommend

CEO approval

Business Outlook

Pros

Great company mission that guides the everyday work. Press Ganey is in an exciting period of growth and there are many opportunities for talented, passionate people. Great opportunities for advancement. I have been promoted several times in my 3 1/2 years with the company. The people in the organization are wonderful and collaborative. Overall good benefits package, and many positions work remotely from their home office. This option has been such a perk for me. Direct managers are truly leaders and don't micro-manage employees. Employees are given autonomy.

Cons

The medical insurance plan options could be better. The travel required for some positions can lead to long days.

5.0

Aug 14, 2014

Meaningful mission to improve the patient experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company is mobilized around mission to improve healthcare. We know what our goals are and what we are working towards as a team. A lot of positive momentum with clients, growing business and expanding into new markets. Inspiring management team, supportive managers, flexible schedules/work-life balance, overall happy I made the move to this company.

Cons

There is opportunity in change and we serve a rapidly changing industry. At the same time, change is hard for some employees to accept. Senior management communication around these changes has improved.

Viewing 205 - 207 of 813 Reviews

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Jobs at Press Ganey

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Could be better..

Great Place to Work with Great Opportunities for Growth

Meaningful mission to improve the patient experience

Top companies for "Compensation and Benefits" near you

Jobs at Press Ganey