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      Press Ganey

      Engaged Employer

      Press Ganey reviews

      3.3

      53% would recommend to a friend

      (813 total reviews)
      avatar

      Patrick T. Ryan

      51% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      813 reviews
      4.0
      Apr 19, 2017

      Refleciton after 10 years at Press Ganey

      Senior financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Am grateful to be part of a team of dedicated and talented people at Press Ganey. I love the mission of our business and the positive way that it impacts the lives of others.

      Cons

      Constant change is a reality that presents opportunities for expanding knowledge and innovation.

      2.0
      Mar 20, 2017

      Conflicting messages, frequent turnover in leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to contribute to improving patient experience Decent benefits Flexibility to work from home (for some positions)

      Cons

      Leadership message to associates is that the client's needs come first; the reality is, sales/profits come first. Constant change in senior management and leadership lead to a serious lack of any sense of stability. Many products are utilizing outdated technology; it is difficult to remain an advocate for the company and recommend products when competitors have solutions that are light years ahead.

      avatar
      Press Ganey Response
      9y
      Thank you for your feedback. Press Ganey is committed to delivering industry leading service and innovative solutions to our clients. We’re also proud of the long-term client relationships that recognize this commitment. In order to deliver exceptional value to our clients through all of our solutions, we invest continuously in technology, product, and talent development. We will continue to make strategic investments that enable us to be the partner of choice in our clients’ mission to reduce patient suffering and advance the safety, quality, and experience of care.
      2.0
      May 15, 2016

      Highs and Lows

      Insert operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great and associates work well together for the most part.

      Cons

      Need to address unethical practices of people in management positions. One manager is aware of drug (Marijuana) use of one associate and their unethical behavior and continues to look out for them and help them get supervisor positions in the company just because the manager doesn't know a lot about the job he manages. The supervisor did not even have the required associates degree for the previous job. It seems like a lot of people are aware of this except senior management.

      Viewing 202 - 204 of 813 Reviews
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      ReviewsPress Ganey reviews

      Glassdoor has 845 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.