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      Press Ganey

      Engaged Employer

      Press Ganey reviews

      3.3

      53% would recommend to a friend

      (813 total reviews)
      avatar

      Patrick T. Ryan

      51% approve of CEO

      46% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Work/Life balance

      3.3

      Culture & values

      3.1

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      813 reviews
      4.0
      Jul 25, 2023

      Don't agree with every decision, but heart is in the right place...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Sounds cliche, but working at PG really does give employees an opportunity to make a difference in patient's lives and help improve healthcare -It is not a soulless technology company out to make a buck; people do care about their work and the mission -Team members are excellent across the board -- mediocrity is not tolerated -Technology decisions and direction are (usually) well thought-out -Work life balance is good, though there is the occasional late-night deployment party that stretches on for hours

      Cons

      -Compensation has never been high; management seems unwilling to consider alternative comp strategies -Minimal reimbursement of WFH costs

      4.0
      Apr 3, 2023

      Complex company with promising future

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Team - Those who have been with PG for a long time and are committed to their team and the work we need to do to exceed client expectations. New leaders at Dir/VP level who bring outside thinking is helpful. Healthy and needed tension. 2) Clients - get to partner with health systems, payers of all shapes and sizes who genuinely appreciate what PG brings to the table and push the company to be even better 3) Deeper investments being made on platform / tech side 4) Feels like a partnership strategy is being pursued vs solely acquisition

      Cons

      -- Remote / virtual work make it difficult to team-build and provide opportunities for cross-team collaboration -- PG is not immune from the economic reality faced by most companies right now given the market -- Still integrating new assets -- If you can't be nimble and adapt to change within a large, complex company - likely not the right place for you to work

      4.0
      Oct 4, 2022

      Great place

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Good people Enjoyed the work

      Cons

      DEI is lacking Passive aggressive racism

      avatar
      Press Ganey Response
      3y
      Thank you for taking the time to give feedback, we sincerely appreciate you voicing your concerns. Press Ganey does not tolerate racism or discrimination of any form –we take any and all reports of violations of business conduct seriously. Your feedback will be shared directly with our chief HR officer.
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      Glassdoor has 845 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.