Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 846 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (41) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 75 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 48 reviews)); "Flexible schedule, Work from home, Great manager and leadership in Advisory Services, Meaningful job where you can really make a difference in healthcare" ((in 35 reviews)); "Good work/life balance" ((in 22 reviews)); "Colleagues in my business unit are great" ((in 20 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"We had been asking senior leadership for clarification on our roles for over six months." ((in 36 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 24 reviews)); "Upper management is disconnected from reality." ((in 15 reviews)); "Many layoffs recently." ((in 12 reviews)); "Lots of internal dysfunction and poor communication" ((in 12 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Washington , Atlanta , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

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Press Ganey

Press Ganey reviews

3.3

53% would recommend to a friend

(814 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

814 reviews

2.0

Oct 21, 2016

PMO - Sr. Project Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are many highly talented people who are deeply committed to Press Ganey's mission. The organization is fluid and dynamic which I found exciting and stressful. To succeed one must be thick-skinned. Most people have a great deal of integrity in their work and relationships.

Cons

My group has experienced a great deal of turnover in leadership which led to multiple changes in processes and priorities. The culture is very political and cliquish with key IT leaders that worked together previously. IT leadership seems incapable of long-term planning, not sure why because they are intelligent. Women and minorities are underrepresented in leadership across the organization.

2.0

Sep 20, 2016

Account management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The PTO and Sick time is great and the flexible schedule when needed especially for those with a family

Cons

You are expected to check emails respond etc. when out and if not then there is that much more you have to address. The lack of management skills that the company has as a whole is lacking, not one department operates with the same standard. The turn over in management and upper management is startling along with the numerous added upper management roles, Press Ganey is very top heavy

4.0

Apr 20, 2016

PG Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Friendly work environment, great benefits, positive career advancement outlook

Cons

Location (South Bend, IN), employees are overworked, high stress environment

Viewing 283 - 285 of 814 Reviews

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Jobs at Press Ganey

Patient Experience Advisor

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare