Prime Communications reviews

Did not raise pay, poor commission structure, upper management could careless about their employees. As much as you try to communicate, nobody responds.

LOCATION LOCATION LOCATION!!!!! If considering a position here make sure that store is doing minimum 150+ devices a month. Otherwise don't waste your time. Constantly micromanaged, based on 1 sale upper management might see. Whatever the sale it is never good enough. Buy out crappy retailers and expect great things... I watched this company buy out 7 stores and then close 10 stores in a calendar year. Think about that. Being offered promotions after putting in a 2 weeks notice to get you to stay. Benefits are crap (although vision wasn't awful). Training is awful. You do computer simulations and then fed to wolves. That is not how you learn to be a sales person, you learn by doing and one on one instruction. (Everyone learns differently but I find these two methods useful). Will make promises such as gas allowances for tripling a commute to work at a different store. But when you ask for it in writing then they look for another method. Will look the other way when ripping off a customer and actually encourage unethical methods ( convincing a customer to pay $10 for a prepaid Sim card and yet not getting airtime on it just to get the activation to show volume growth, allowed to RAISE the price of accessories). Don't have same promotions as corporate and you have to insult the customers intelligence on a daily basis when they bring up corporate. Not the same abilities to do what corporate can either. You handle customer complaints but calling 611 for them (further insulting their intelligence). Customer care also sucks. Your ATT retail account executives ( basically your corporate compliance rep) HATE prime because of the unethical money saving tactics. There is a reason why corporate wants sales people without wireless experience (straight out of the horses mouth in my corporate interview).