Progressive Insurance reviews

3.9

75% would recommend to a friend

(8,999 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Nov 8, 2020

How to destroy a great company

Recommend
CEO approval
Business Outlook

Pros

Was until recently a fantastic company. It's heartbreaking what leadership has done since COVID.

Cons

There is no way to describe the broken relationship leadership now has with the sales team. November the number of colleagues that will be given a verbal warning after a company wide threat was issued will be interesting indeed. You can have a perfect record, and miss just one metric in November, Progressive will place a verbal warning on your record.

2.0
Nov 6, 2020
Recommend
CEO approval
Business Outlook

Pros

1.) Good Pay 2.) Decent Benefits

Cons

1.)Zero Work/Life Balance -You are salaried for 40 Hours. You will work 55+ Hours in order to keep up with the ever increasing workload demand. -You will never receive a penny in overtime as you are considered a salaried 'exempt' employee. - If you don't put in those type of hours, you will fall behind, be given an 'improvement plan', and be made to feel as though you are a slacker, even if you are busting your rear during those 40 hours. There's just simply too much work for one person to complete in 40 hours. -You will be micromanaged -You will be talked down to daily, both from management and customers. -You will be in a high stress environment- No one is ever happy after an accident. -You will be very unlikely to obtain a promotion, due to the flattened org chart and the maturity of the company. -Body shops will want the absolute maximum to fix a customers car. Progressive wants to pay the bare minimum to fix the customers car. Customers feel they're entitled to new OEM parts on their 5 plus year old car and to have pre existing damage on their car fixed because they 'pay their insurance every month'. You will be in the unenviable position of trying to reconcile the three parties, all pulling you in different directions while cursing you and spitting in your face. Good Luck and Godspeed.

1.0
Oct 6, 2020

Horrible

Recommend
CEO approval
Business Outlook

Pros

They give a nice bonus

Cons

Bonus isn’t quite enough for all the trauma the customers put you through. Managers don’t care about you they just want you to hit metrics and get ready to SELL even in the customer service position. Selling other lines of insurance is counted and will get you fired.

Viewing 217 - 219 of 8,999 Reviews

Glassdoor has 9,268 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.