Pros
At first there will appear to be many pros, gainshare bonus, no experience required in insurance, the illusions of a forward-thinking company that cares about its employees, along with all the other features of a glass palace.
Cons
Flat out fraudulent behavior. You are ushered to transition from hourly to salary and exit training as fast as you can; rest assured, this is where the scam hits so hang in there and I’ll explain. Progressive routinely engages in what I know to be “salaried employee abuse.” While you are on training and paid hourly, your workflow and volume levels are kept to a manageable rate to not push you into overtime. The second that you are put on salary, your workflow is significantly increased, disproportionately compared to your training, and you are affectively suffocated by an insurmountable wall of new claims to work with virtual abandonment from your supervisors and managers. All the while, management will continuously tell you that things will get better, that things will slow down, and ignore all of your pleas for help. It doesn’t matter how good you are at this job, you can’t manifest time. The worst part of all? They will fire you over getting behind, I resigned before it came to this, even though it is the direct a result of their own incompetence and inability to pay attention to the people at their front line doing all of this work for them. It’s revolting. Prepare for a career of “fake left, go right,” Progressive is the epitome of toxic corporate culture and regression. You are a doormat for management to use and abuse. Still interested? Then I strongly recommend against never criticizing any process or manager directly for their egregious behaviors, you will almost assuredly suffer repercussions and reprisal. Leadership will always defend leadership, even if you record the conversation of the aggressive and abusive behavior. Maybe you’ll get lucky. Maybe you’ll not get abusive management. You know what you will do? Still? You’ll work 50-60 hours a week on salary and Progressive will bark that you WILL do what’s expected of you because they offer a “competitive wage,” it’s not even competitive with McDonald’s at this point. It feels like corporate slavery. Every other insurance company is keeping people remote? Not Progressive, they are only interested in “progressing” back to the “good ole days,” back in the 1950s when everyone left their house at the same time. They couldn’t care less about work-life balance or stealing your time with unpaid overtime or exploiting your labor and wasting your time with pointless commuting just so you can be needlessly micromanaged in-person. I’m not sure why the goal at progressive is to get employees to quit or get them fired, seems counter intuitive but they are ALWAYS hiring, which is a red flag I did not see when applying. It’s NOT because of internal promotions, that’s propaganda, it’s because of of resignations, burnout, quitting, and poaching. I’ll admit it. I was poached. I’m getting paid more to work only 40 hours a week at insurance company x. I work fully remote, and now they get my mastery because Progressive looked into the eyes of a model employee, me, and said, “thanks for more than we asked for, it we still… need… MORE…………but for no additional compensation you’ll do it for free.”